at Monzo
FinTechPosted 5 days ago
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**Senior Controls Manager** Lead Monzo's Controls Testing team for a fixed-term 6-month role, driving risk management and customer safety. Manage controls effectiveness testing, automate processes using data analytics and AI, optimize control suites, and enhance control monitoring. Collaborate with business partners, communicate insights, and deliver actionable findings. Oversee team of specialists, improve control performance, and foster control consciousness across Monzo. Ideal candidate has solid risk background, strategic leadership, assurance team management, commercial acumen, and self-starter mindset. £85,000 - £115,000 (pro-rata) + benefits.
- Compensation
- £85,000 – £115,000 GBP
- City
- London
- Country
- United Kingdom
Currency: £ (GBP)
Full Job Description
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Were not about selling products - we want to solve problems and change lives through Monzo
London/UK Remote | 85,000 - 115,000 (pro-rata) + Benefits
We're looking for a senior leader to join Monzos ever growing, high performing Risk & Control team for a fixed-term period of 6 months.
Were looking for someone who cares deeply about understanding our business, customers and risks, who can communicate their findings clearly to business partners and can drive actions on top of insights.
Youll lead the Controls Testing team who:
- Manage a programme of controls effectiveness testing (design and operational effectiveness);
- Seek opportunities to automate testing through Data Analytics and AI;
- Provide advice on how to optimise our control suite to ensure that Monzo grows safely and that risks are managed as expected; and
- Consistently deliver improved ways of monitoring Monzos control performance
About our Risk & Control team:
The team provides support, advice and insight to our Accountable Executives in managing their risks. Relationships with them are owned by our Risk Partner teams. This role sits in our central global control shared services, responsible for providing data, systems, and insight to empower our Risk Partners.
Your day-to-day
- Lead on our programme to embed improved, risk-based controls monitoring across Monzo
- Lead on our initiative to consider the optimal operating model for controls testing and monitoring, considering how we can further improve the teams service for its customers in a way that scales as Monzo grows
- Lead a team of specialists with good knowledge of Monzo, its ways of working and processes to provide excellent customer service to users of control monitoring outputs from across the 3 lines of defence
- Lead the team to deliver on its agreed control testing plans, reporting on findings to stakeholders and helping them to scope improvement activities (if applicable)
- Use your commercial awareness to help understand and solve controls-related problems with the greatest business impact
- Work with our Risk Data and Platform teams to improve the actionable insights from the teams activities, driving a culture of control consciousness across Monzo
Wed love to hear from you if
- You have solid grounding risk and control processes
- Youre a strategic leader with experience of leading initiatives to improve adoption of technology and data solutions - including Data Analytics and AI
- You have experience of leading a team of highly qualified specialists in the field of Assurance
- You're impact driven and eager to have a really positive impact on the company, product, users and very importantly your colleagues as well
- You're commercially minded and can help to put controls into business perspective
- Youre as comfortable getting hands-on (delivering testing and building automation solutions) as taking a step back and thinking strategically
- You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so
- You're a team player whom your colleagues can rely on, able to build relationships with folks across our 3 lines of defence
Due to the fixed-term nature of this role, applicants with immediate availability or short notice period will be prioritised
The Interview Process
Our interview process involves three main stages:
- Chat with a member of the hiring team
- Initial call with the hiring manager
- 2-part final stage interview (Technical & Behavioural) with members from the wider team
Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on business-hiring@monzo.com
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo You can read them here.
Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.
Whats in it for you:
85,000 - 115,000 (pro-rata) + Benefits
This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
#LI-REMOTE
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Equal opportunities for everyone
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo, were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
