Location: City of London
Job Type: Full-time

A fantastic opportunity has arisen for a Sales Support & Client Services Administrator to join a large, well-established accountancy firm based in the City of London.

This is a varied and fast-paced role supporting a busy team, where you'll play a key part in delivering exceptional client service, coordinating sales administration and ensuring the smooth running of day-to-day operations. We're looking for a highly organised administrator with excellent communication skills and a proactive approach.

Key Responsibilities

• Provide sales and administrative support to a busy client-facing team.
• Manage client subscriptions, contract renewals and ongoing service administration.
• Process invoices accurately and resolve invoice queries with internal and external stakeholders.
• Monitor outstanding payments and follow up with clients when required.
• Arrange client meetings and maintain accurate client contact lists.
• Coordinate training administration, including preparing materials and supporting event logistics.
• Manage incoming emails, enquiries and helpdesk requests.
• Format and prepare professional documents and presentations.
• Organise business travel, accommodation and detailed itineraries.
• Maintain and update databases, spreadsheets, templates and office systems.
• Support data management activities, ensuring GDPR compliance.
• Assist with project coordination and team logistics.
• Maintain accurate records within the CRM system and other business platforms.
• Build positive relationships with clients and colleagues, delivering a high standard of customer service.
• Support continuous improvement of administrative processes and undertake additional duties as required.

About You

To be successful in this role, you'll have:

• Previous experience in a sales support, client services or administration role.
• Strong customer service skills with a professional and confident communication style.
• Experience using Salesforce or another CRM system.
• Advanced Microsoft Office skills, particularly Word, Excel and Outlook.
• Excellent organisational skills with the ability to manage multiple priorities.
• High levels of accuracy and attention to detail.
• A proactive, adaptable and collaborative approach to work.
• Experience within a professional services, technology, IT services or corporate environment would be advantageous.
• An understanding of the charity sector would be beneficial but is not essential.
• A strong academic background, including A Levels and GCSEs (or equivalent).

This is an excellent opportunity to join a respected organisation offering a collaborative working environment, varied responsibilities and the chance to develop your career within a professional services setting.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.