
at Macquarie
Investment BankingPosted 4 days ago
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**Trade Support Engineer - 22892** Mid-senior level role in our eTrading & Trade Capture Production Assurance team. Maintain stability, performance, and reliability of business-critical FX, commodities trading platforms. Collaborate with trading, ops, and engineering teams to resolve issues, enhance platform resilience, monitoring, and automation. Requires 5+ years' application/production support experience in financial markets, cloud environments (AWS, Linux/Unix), SQL, and monitoring tools. Strong analytical, communication, and stakeholder management skills essential.
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
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Trade Support Engineer
What role will you play?
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What you offer
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- 5+ years of experience in application or production support within financial markets, with an understanding of foreign exchange and/or commodities trading workflows.
- Experience supporting cloud-hosted applications in AWS, Linux or Unix environments, SQL databases, and monitoring and observability tools.
- Ability to troubleshoot and resolve complex production issues across APIs, electronic trading platforms, FIX connectivity and distributed systems.
- Strong analytical, communication and stakeholder management skills, with the ability to work effectively in a fast-paced environment.
- Experience developing or enhancing monitoring, alerting, automation and support tools to proactively identify, prevent and resolve production incidents.
What we offer
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- 1 wellbeing leave day per year and a minimum of 25 days of annual leave
- 20 weeks paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks paid leave for secondary caregivers
- 2 days of paid volunteer leave and donation matching
- Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
- Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Recognition and service awards
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
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