Investment Banking

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**Tech Assist - Trade Floor Support – 24869** Macquarie's Tech Assist team seeks a global communicator to serve as the first point of contact for staff needing technology assistance. The role offers training, education on Macquarie's platforms, and collaboration with offshore teams. Key responsibilities include problem ownership, timely service delivery, and enhancing the customer experience. Ideal candidates offer: - Excellent Korean & English communication skills - Experience supporting Microsoft & Apple technologies (Windows 11, MacOS, Office 365, etc.) - Video conferencing & audiovisual support experience is a plus - Front office support or financial technology environment experience - Proven issue follow-up and ownership skills, self-motivation, and multi-tasking abilities Join a dynamic global team fostering innovation, connections, and digital enterprise. We value diversity, providing reasonable adjustments for all.

Compensation: Not specified
City: Not specified
Country: South Korea

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Tech Assist - Trade Floor Support

Additional office locations

Seoul

Job ID

24869

Date

04-Nov-2026

Permanent - Full time,

Job category

Technology - Infrastructure

Apply now

Join our Tech Assist team, which is the face of Technology at Macquarie, providing front line support for all Workplace Technologies and support requests.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, youre empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As a first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service and provide training and education on Macquarie's Technology platforms.

You will deliver a customer focused service in a professional and timely manner, own technology problems and requests, and work with offshore teams / vendors where needed to deliver positive outcomes for the Korean business.

What you offer

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Excellent communication skills in Korean and English with the ability to build long lasting relationships
Experience supporting Microsoft and Apple technologies (Windows 11, MacOS, iOS, InTune, Office 365), and the ability to support and troubleshoot issues
Experience working with or supporting Video Conference / Audio Visual technologies would be an advantage
Ability to work in a challenging fast-paced environment with front office support experience or a willingness to learn financial technology environments
Demonstrated experience in following up and taking ownership of issues
A self-motivated individual with the ability to multi-task and prioritise.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. Were a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrows technology solutions.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

Vocation support candidates with a certificate from the Ministry of Patriots and Veterans Affairs are also encouraged to apply (). We encourage candidates to let us know in the application if you require adjustments to your working arrangements or the recruitment process.

Full Job Description

Jobs

Jobs
Featured jobs

Back to search

Tech Assist - Trade Floor Support

Additional office locations

Seoul

Job ID

24869

Date

04-Nov-2026

Permanent - Full time,

Job category

Technology - Infrastructure

Apply now

Join our Tech Assist team, which is the face of Technology at Macquarie, providing front line support for all Workplace Technologies and support requests.