**Customer Support Role:** Troubleshoot and resolve customer inquiries predominantly via email. Key responsibilities include: problem diagnosis, issue resolution, and maintaining client satisfaction. Required skills: strong customer focus, email management (e.g., Gmail, Outlook), and basic troubleshooting skills. Experience level: 1-3 years in customer support or related role. Proficiency in relevant CRM systems (e.g., Salesforce, HubSpot) and customer support software (e.g., Zendesk, Freshdesk) is a plus.

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