Location: Newark, DE, United States

Join our team where youll help shape the future of operations by partnering with leaders across Operations, Finance, and Product. Youll drive clarity, accountability, and value while making a meaningful impact on our business.

As a Wholesale Lending Services Business Manager in the Commercial & Investment Bank Finance & Business Management (F&BM) team, you will serve as a strategic partner to senior leaders, driving innovation and delivering impactful solutions. Youll turn data into actionable insights, support business priorities, and help foster a collaborative, high-performing culture. Your work will directly influence decision-making and the success of our organization.

Job Responsibilities

• Serve as a strategic advisor to Wholesale Lending Services (WLS) and Commercial Banking (CB) F&BM leadership, shaping and communicating business strategy, performance projections, and trends
• Design and deliver monthly and quarterly business management and financial reporting packages to communicate results transparently and concisely
• Coordinate deliverables with business managers, finance, operations, and product teams to support business priorities and transformation initiatives
• Analyze large, complex data sets to create impactful analyses and recommendations that drive strategy
• Own headcount and expense forecasting in partnership with Finance; support annual budgeting and business reviews
• Support the build-out and enhancement of capacity models across WLS functions and activities
• Participate in the activity-based costing process to allocate expenses across lines of business and downstream client profitability systems
• Ensure robust financial controls and data integrity to support strategic decision-making
   

Required Qualifications, Capabilities, and Skills

• Bachelors degree in Finance, Business Management, or a related field
• Advanced proficiency in Excel and PowerPoint for executive-level presentations and messaging
• Strong project management and organizational skills, with the ability to manage multiple projects and priorities
• Demonstrated ability to respond quickly and effectively to changing business needs and urgent requests
• Proven ability to partner and collaborate across business and functional stakeholders to drive execution and influence prioritization
• Track record of establishing and meeting goals, driving enhancement opportunities, and presenting progress to stakeholders
• Ability to create executive-level presentations, translating data and insights into compelling narratives
   

Preferred Qualifications, Capabilities, and Skills

• 7+ years of relevant experience in business management, management consulting, strategy, COO, CAO, or similar functions
• Strong executive presence with the ability to influence and engage senior stakeholders across the organization
• Experience leading and developing high-performing teams and fostering a culture of excellence

Drive strategic initiatives and deliver actionable insights as a trusted partner to senior leaders in Wholesale Lending Services.