Bulge Bracket Investment Banks

Posted 12 days ago

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**Vice President, SMB Business Card Portfolio Spend and Lend Strategies**: Define cross-portfolio strategies to drive profitable growth, enhance engagement, and optimize risk. Collaborate with product, analytics, risk, finance, and delivery teams to execute strategies. Leverage credit card economics understanding, customer insights, and marketing interests. Manage small business customer segments, lenders, and stakeholders. Translate profit and loss data into strategic decisions. Execute test-and-learn agendas and drive decision outcomes. Requires bachelor's degree and 6+ years in related fields.

Compensation: Not specified
City: New York City
Country: United States

Full Job Description

Location: New York, NY, United States

As the Vice President within Chase Branded Cards in Card Services, a key business within Consumer & Community Banking at JPMorganChase, you will be a leader on the Small Business (SMB) Card team, responsible for shaping and executing cross-portfolio spend and lend strategies and promoting capabilities that accelerates growth, deepens engagement, and improves portfolio economics.

You will operate at the intersection of product, analytics, risk, finance, and delivery, translating insights into a clear strategic roadmap and measurable outcomes. The role requires a strong understanding of credit card economics, an interest in customer insights and marketing, and a high degree of curiosity.

Job responsibilities

Define cross-portfolio strategies that drive premium spend and profitable revolving balances

Build and maintain a cross-portfolio roadmap for capabilities such as engagement levers, rewards and redemption experiences, features, user experience, and servicing improvements

Translate profit and loss and unit economics into clear decisions on prioritization, sequencing, and expected impact

Develop a point of view on small business customer segments, including spend behaviors, revolving behaviors, rewards usage, and industry trends

Partner with risk and lending stakeholders to balance growth objectives with portfolio performance and risk appetite

Create a test-and-learn agenda, structure experiments, synthesize results, and convert learnings into scalable playbooks

Lead through influence by aligning stakeholders, driving decisions, and reinforcing accountability across a multi-quarter roadmap

Establish success metrics and reporting to track progress, outcomes, and tradeoffs across initiatives

Required qualifications, capabilities, and skills

Bachelors degree

At least 6 years of experience in analytics, finance, strategy, product, or portfolio management

Experience in credit card portfolio management and/or lending

Strong knowledge of customer insights, profitability drivers, and credit risk metrics (for example, loss rates, approvals, utilization, line management)

Demonstrated ability to take a strategy from business case through delivery with a clear measurement plan

Strong stakeholder management skills with a track record of influencing outcomes in a matrixed environment

Excellent written and verbal communication skills, including executive-ready storytelling and concise synthesis of complex analysis

Strong prioritization skills with the ability to manage multiple concurrent initiatives and dependencies

Preferred qualifications, capabilities, and skills

Experience developing rewards, redemption, or engagement capabilities for card products

Experience partnering with product and delivery teams from concept through launch

Experience designing and scaling experimentation programs (test design, measurement, and insights translation)

Familiarity with small business customer segments and spend or lending behaviors

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Lead small business card strategy to grow revenue, deepen customer engagement, and boost performance across spend and lending products

Full Job Description