Location: Ciudad Autnoma de Buenos Aires, Argentina

In this role you will be facing different challenges such as:

• Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well.
• Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking.
• Strong partnership with key stakeholder, finding ways to collaborate together.

 

And these are some of the activities you will be responsible for:

• Process flow understanding, including ability to understand current flows and linkage between systems and think how the process can be improved/streamlined.
• Work closely with other Operational teams and infrastructure groups to support a one team approach. Partner with them on a day-to-day basis to perform more efficiently.
• Ensuring timelines and client service delivery standards are continually achieved with a client-oriented focus. 
• Investigate and provide solutions to various queries from internal/external clients as well as internal teams. 
• Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations).

 

What do we ask for this position? 

• Great team player able to work in a pressurized and changing environment.
• Advanced English, clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate.
• Sense of accountability and ownership of issues until resolution.
• Relevant experience in related functions or businesses is a plus.
•  Strong logical/analytical mindset, with the ability to think outside the box and 
  investigate issues
• Problem solving skills, with the ability to propose solutions with the sense of urgency 
  required
• Process flow understanding, including ability to understand current flows and linkage 
  between systems and think how the process can be improved/streamlined
• Great sense of teamwork and proactive skills are well received
• Previous experience dealing with clients (is preferred) 
• Alteryx/Tableau and any other Intelligent Solutions programs are a plus
• BA or BS degree preferred (preferably in Economics)

 

If you  join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to  do your best  work.

Your wellbeing is very important to us. Below youll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:   

 

• Generous vacation, exam and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
• Medical coverage  for you and your family, including domestic partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
• Wellness programs e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.  
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team. 

 

 

 

 

J.P. Morgans Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. As a Trading Services Analyst, you'll be responsible for monitoring clients collateral accounts, ensuring no exposure by close of business and performing control checks to ensure no market trades and tasks are left unattended.