Location: Metro Manila, National Capital Region, Philippines

Embark on an exciting journey at JPMorganChase, where your role will be pivotal in managing complex cash reconciliations and resolving breaks. Your expertise will be crucial in ensuring accurate books and records across accounts and asset classes, while your exceptional problem-solving skills will drive operational efficiency and continuous improvement.

As a Trade Lifecycle Specialist IV (Reconciliations) within JPMorganChase, you will play a pivotal role in managing moderate to complex tasks related to daily cash reconciliations, including monitoring intraday and end-of-day activities, identifying and investigating breaks, and driving timely resolution within agreed SLAs. Your work will have a significant impact within your team, helping ensure accurate cash positions and reliable books and records across accounts, currencies, and cash networks. You will leverage your expertise in a variety of work processes, applying advanced knowledge of policies, procedures, and controls to solve non-routine exceptions and prevent recurring breaks. Your role will involve working on escalated investigations and high-impact items, requiring you to apply structured problem-solving techniques and strengthen end-to-end processes. Your ability to actively listen, manage internal stakeholders, create presentations, and initiate process improvements will be key to your success in this role.

 

Job responsibilities

• Perform daily reconciliations across assigned products/accounts; identify, investigate, and clear breaks within agreed SLAs.
• Analyze exceptions and root causes; partner with internal teams, agent banks, and technology to drive resolution to closure.
• Ensure adherence to regulatory requirements and internal controls; escalate aging breaks and client-impacting issues with clear status and actions.
• Monitor break volumes and exception trends; escalate unusual spikes, recurring themes, and emerging risks to the Team Lead/Manager.
• Support reviews, audits, and controls/process testing by preparing evidence and maintaining documentation.
• Identify process/control enhancements and support automation/standardization initiatives with technical partners.
• Provide support to the team for other assignments as required from time to time.

 

Required qualifications, capabilities, and skills

• Knowledge of reconciliation concepts, controls, and exception management (break identification, investigation, escalation).
• 2+ years of relevant operations/reconciliations experience.
• Understanding of financial instruments and basic accounting treatment.
• Experience with fund accounting and/or reconciliation systems and strong proficiency with Excel (and similar office tools).
• Strong attention to detail, time management, and ability to work to tight deadlines.

• Clear written/verbal communication and effective stakeholder management.

   

Preferred qualifications, capabilities, and skills

• Knowledge/experience with automation and analytics tools (e.g., Alteryx, MS VBA, Tableau, LLM-enabled tools and Microsoft Copilot, or similar applications) is an advantage.

   

 

Manage cash movements, funding, and drive process improvements across assets