Location: Mumbai, Maharashtra, India

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The worlds most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

As a Specialty Product Associate within Trade & Working Capital Management, you lead the team responsible for end-to-end Import and Export Letter of Credit (LC) processing for global clients. You ensure every transaction is executed in line with JPMorganChase policies and ICC rules (UCP600/ISBP/URR/URC) while consistently meeting agreed SLAs. You manage daily execution through queue oversight, work allocation, stakeholder coordination, and timely escalation of risk or compliance concerns.

Job Responsibilities :

• Process and release Import LC issuances, Export LC advising/confirmation, and Import LC document checking for global clients
• Ensure transactions are completed in line with JPMorganChase policies and ICC rules (UCP600, ISBP, URR, URC)
• Deliver accurate, timely outcomes aligned to agreed SLAs and quality standards
• Monitor queues, allocate work, prioritize daily volumes, and manage pending follow-ups
• Identify red flags including OFAC/regulatory issues, AML concerns, and boycott-language breaches, and escalate for review
• Conduct daily huddles and meetings to share process updates and operational priorities
• Coordinate with global operations partners and manage leave planning, team goals, and ongoing performance feedback

Required qualifications, skills, and capabilities :

• Experience managing a team in an operations environment
• Working knowledge of ICC rules and frameworks including UCP600, ISBP, URR, and URC
• Subject matter expertise in LC issuance, advising/confirmation, and document checking processes
• Understanding of US regulations and OFAC compliance with strong oral and written communication skills

Preferred qualifications, skills, and capabilities :

• CDCS certification
• CITF certification
• Project management experience
• Experience with queue monitoring, work allocation, and workload prioritization in a global operating model

Build your career in Trade Finance while working in the worlds most innovative bank which values creativity and excellence.