**Senior Product Delivery Associate - Card Acquisitions:** Coordinate cross-functional teams to execute supplier initiatives, manage risks, and strengthen controls in Card Acquisitions. Requires 6+ years in delivery execution with organizational, analytical, and problem-solving skills. Promote strong controls, collaborate with Product & Technology teams, and improve customer experience. Preferred: financial services background, supplier oversight experience, agile ways of working, and relevant certifications. Bachelor's degree or equivalent.
Full Job Description
Location: Wilmington, DE, United States
Join a team that helps scale and modernize how we acquire new card customers through high-impact partnerships and supplier delivery. Youll build strong relationships, create clarity in complex work, and help turn commitments into measurable outcomes.
As a Senior Product Delivery Associate in the Card Acquisitions Product team, you will coordinate cross-functional delivery with strategic partners and external suppliers, helping teams execute roadmaps, manage risks, and strengthen controls. Youll bring structure to fast-moving priorities through disciplined planning, clear communications, and proactive issue management. Youll also help improve operational routines and documentation so delivery stays efficient, consistent, and audit-ready.
Job responsibilities
Execute supplier initiatives by translating priorities into delivery plans, milestones, dependencies, risks and issues, and status reportingCoordinate work across Product, Technology, Operations, and Risk partners to drive deliverables from initiation through completionTrack modernization deliverables, document decisions, surface blockers, and drive actions that improve scalability and efficiencySupport third-party oversight activities by coordinating inputs, tracking due dates, maintaining audit-ready documentation, and escalating concerns appropriatelyAssess supplier management and operational processes by gathering evidence, documenting gaps, and coordinating remediation with accountable ownersMonitor supplier adherence to contractual requirements, policies, and procedures, and communicate potential impacts to stakeholdersDeliver change management support by drafting communications, coordinating impact inputs, contributing to readiness planning, and tracking sustainment activitiesImprove processes by identifying inefficiencies or control gaps and implementing standard routines, templates, and playbooksCommunicate progress, risks, and tradeoffs through clear, concise updates in decks, emails, and reportsManage competing priorities with sound judgment, operating effectively in ambiguity and driving closure through disciplined follow-throughPromote a strong control environment by following risk, control, and process expectations while focusing on customer outcomesRequired qualifications, capabilities, and skills
6 years of experience in delivery execution, program/project coordination, process improvement, supplier oversight, business operations, risk management, controls, or related workAbility to coordinate across a matrixed environment and drive execution without direct authorityStrong organizational, analytical, and problem-solving skills, with the ability to manage multiple workstreams in ambiguityExperience creating and maintaining delivery artifacts (plans, risks and issues logs, action logs, status reports, and governance notes) with strong attention to detailStrong written and verbal communication skills, including tailoring updates for senior stakeholders and working teamsAbility to collaborate with Product and Technology teams to recommend improvements that enhance customer experience and operational effectivenessWorking knowledge of vendor management and third-party oversight expectations, including risk and control practicesBachelors degree or equivalent experiencePreferred qualifications, capabilities, and skills
Experience in financial services, particularly supplier oversight, risk management, controls, or compliance-related workExperience supporting supplier performance routines, governance forums, and contractual deliverablesSystems-thinking approach to analyze end-to-end processes and identify optimization opportunitiesExperience using agile ways of working to deliver iterative improvementsFamiliarity with responsible use of AI tools to improve documentation quality and process execution (with appropriate controls)Masters degree and/or relevant certifications (for example, PMP, agile, Lean, risk, or controls)Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Drive supplier delivery, third-party oversight, and process improvements that strengthen card acquisition partnerships.
