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Senior Product Associate – Employee Experience, Content Management Systems

ExperiencedNo visa sponsorship
J.P. Morgan logo

at J.P. Morgan

Bulge Bracket Investment Banks

Posted 4 days ago

No clicks

**Senior Product Associate – Employee Experience, Content Management Systems** Lead product development for employee experience within our innovative financial organization. Key responsibilities include user research, product backlog management, and cross-functional team collaboration to migrate and evolve our Adobe Experience Manager (AEM) platform. Required skills: 3+ years in product management, strong communication, data analytics, and proficiency in product development life cycle. Preferred qualifications include experience with AEM, multi-channel content delivery, and AI-powered products. Be part of a fast-paced team driving a major migration milestone.

Compensation
Not specified USD

Currency: $ (USD)

City
Brooklyn
Country
United States

Full Job Description

Location: Brooklyn, NY, United States

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Employee Experience, you'll play a hands-on role in shaping how employees across the firm discover and interact with content and resources. You'll be embedded in a product quad working alongside a Product Manager, engineers, UX, and analytics to drive the migration and evolution of our content management platform, Adobe Experience Manager (AEM). This is a fast-moving environment with a major migration milestone on the horizon, and you'll be contributing to work that spans web, mobile, and agentic channels, including feeding content to our AI-powered Employee Assistant and exploring prompt-based page creation to transform how content authors work.

Job Responsibilities

  • Supports the Product Manager in identifying new product opportunities that reflect the needs of our employees through user research, discovery, and ongoing feedback
  • Manages and maintains the product backlog, writing well-defined requirements, epics, and user stories that enable the engineering team to deliver with clarity and confidence
  • Actively participates in scrum ceremonies, helping the team plan, prioritize, and deliver against the product roadmap
  • Considers and plans for upstream and downstream implications of new features across web, mobile, and agentic channels
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and surface features that improve the employee experience
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Facilitates end-to-end User Acceptance Testing for platform changes, understanding the impacts on the employee journey, back-end systems, and ITE (Integrated Test Environment) cycles
  • Partners closely with cross-functional teams to sequence and deliver product changes that optimize multi-channel content experiences
  • Navigates ambiguous environments with curiosity and persistence, using strategic thinking and problem-solving skills to drive clarity and direction
  • Required Qualifications, Capabilities, and Skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated experience managing a product backlog and working with a scrum team
  • Proficient knowledge of the product development life cycle, including discovery, requirements definition, and delivery
  • Understanding of product testing cycles, requirements, and execution
  • Developing knowledge of data analytics and data literacy
  • Excellent communication, influencing, and negotiation skills with the ability to develop and maintain collaborative relationships
  • Curiosity, a growth mindset, and a willingness to learn new tools, platforms, and domains quickly
  • Experience working across multiple business areas and/or functions to deliver results
  • Preferred Qualifications, Capabilities, and Skills

  • Experience working with Adobe Experience Manager or other enterprise content management systems
  • Familiarity with multi-channel content delivery (web, mobile, conversational/agentic)
  • Exposure to AI-powered products or workflows, including generative AI or agent-based capabilities
  • Understanding of content governance, taxonomy, and digital publishing workflows
  • Drive product innovation using research, metrics, and teamwork to enhance employee content discovery and AEM platform evolution.

    Senior Product Associate – Employee Experience, Content Management Systems

    Compensation

    Not specified USD

    City: Brooklyn

    Country: United States

    J.P. Morgan logo
    Bulge Bracket Investment Banks

    4 days ago

    No clicks

    at J.P. Morgan

    ExperiencedNo visa sponsorship

    **Senior Product Associate – Employee Experience, Content Management Systems** Lead product development for employee experience within our innovative financial organization. Key responsibilities include user research, product backlog management, and cross-functional team collaboration to migrate and evolve our Adobe Experience Manager (AEM) platform. Required skills: 3+ years in product management, strong communication, data analytics, and proficiency in product development life cycle. Preferred qualifications include experience with AEM, multi-channel content delivery, and AI-powered products. Be part of a fast-paced team driving a major migration milestone.

    Full Job Description

    Location: Brooklyn, NY, United States

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

    As a Senior Product Associate in Employee Experience, you'll play a hands-on role in shaping how employees across the firm discover and interact with content and resources. You'll be embedded in a product quad working alongside a Product Manager, engineers, UX, and analytics to drive the migration and evolution of our content management platform, Adobe Experience Manager (AEM). This is a fast-moving environment with a major migration milestone on the horizon, and you'll be contributing to work that spans web, mobile, and agentic channels, including feeding content to our AI-powered Employee Assistant and exploring prompt-based page creation to transform how content authors work.

    Job Responsibilities

  • Supports the Product Manager in identifying new product opportunities that reflect the needs of our employees through user research, discovery, and ongoing feedback
  • Manages and maintains the product backlog, writing well-defined requirements, epics, and user stories that enable the engineering team to deliver with clarity and confidence
  • Actively participates in scrum ceremonies, helping the team plan, prioritize, and deliver against the product roadmap
  • Considers and plans for upstream and downstream implications of new features across web, mobile, and agentic channels
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and surface features that improve the employee experience
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Facilitates end-to-end User Acceptance Testing for platform changes, understanding the impacts on the employee journey, back-end systems, and ITE (Integrated Test Environment) cycles
  • Partners closely with cross-functional teams to sequence and deliver product changes that optimize multi-channel content experiences
  • Navigates ambiguous environments with curiosity and persistence, using strategic thinking and problem-solving skills to drive clarity and direction
  • Required Qualifications, Capabilities, and Skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated experience managing a product backlog and working with a scrum team
  • Proficient knowledge of the product development life cycle, including discovery, requirements definition, and delivery
  • Understanding of product testing cycles, requirements, and execution
  • Developing knowledge of data analytics and data literacy
  • Excellent communication, influencing, and negotiation skills with the ability to develop and maintain collaborative relationships
  • Curiosity, a growth mindset, and a willingness to learn new tools, platforms, and domains quickly
  • Experience working across multiple business areas and/or functions to deliver results
  • Preferred Qualifications, Capabilities, and Skills

  • Experience working with Adobe Experience Manager or other enterprise content management systems
  • Familiarity with multi-channel content delivery (web, mobile, conversational/agentic)
  • Exposure to AI-powered products or workflows, including generative AI or agent-based capabilities
  • Understanding of content governance, taxonomy, and digital publishing workflows
  • Drive product innovation using research, metrics, and teamwork to enhance employee content discovery and AEM platform evolution.