at J.P. Morgan
Bulge Bracket Investment BanksPosted 6 days ago
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**Senior Product Associate - Card Merchant Services at a leading financial institution in Bengaluru.** Collaborate cross-functionally to drive product strategy, prioritize user stories, and maintain a healthy product backlog. Agile experienced, leverage JIRA, Confluence, manage teams, and resolve product issues. With 5+ years in product management or similar roles, prefer financial services, retail banking, or payments background. Thrive in ambiguous environments, define visions, and deliver products from 0 to 1.
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Full Job Description
Location: Bengaluru, Karnataka, India
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Cards Services, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
- Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
- Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
- Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
- Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
- Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.
Required Qualifications, Capabilities, and Skills:
- 5+ years of experience in product, financial services, technology, project management, or other relevant fields.
- Demonstrated history of managing product delivery or supporting product teams in financial services or technology.
- Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
- Proven ability to collaborate with cross-functional teams (product, engineering, analytics, business).
- Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
- Demonstrated ability to thrive in ambiguous environments, driving clarity and structure while building products from concept to launch (0 to 1), including defining vision, strategy, and execution plans in the face of uncertainty.
- Self-starter with a mindset focused on problem management/resolution and continuous improvement.
- Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
Preferred Qualifications, Capabilities, and Skills:
- Industry/domain knowledge: Background in financial services, retail banking, or payments is a plus.
- Agentic AI: Experience building products that leverage agentic AI, and a keen interest in the agentic AI landscape.
