Represents a product family in technical governance bodies and proposes improvements to architecture governance practicesRegularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendorsLeverages enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis and decisioning across the product family, with human-in-the-loop validation and appropriate handling of sensitive dataGuides evaluation of current and new technologies using existing standards and frameworks, influencing peers and decision-makers to adopt leading-edge solutions where appropriateDrives decisions that influence product design, application functionality, and technical operations and processesDevelops secure and high-quality production code, and reviews and debugs code written by othersServes as a function-wide subject matter expert and contributes to the engineering community as an advocate of firmwide SDLC frameworks and practicesEstablishes reuse-first AI-enabled engineering patterns and governance across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controlsArchitect and build custom agentic systems that support Employee Platforms use cases across employee experience, workflow automation, knowledge discovery, service operationsDesign prototypes, reference implementations, reusable patterns, and evaluation harnesses that help engineering teams move agentic AI capabilities safely from concept to productionImplement AI and agentic solution patterns in public cloud environments, with practical attention to APIs, data access, deployment automation, observability, resilience, and operational supportRequired qualifications, capabilities, and skills
Formal training or certification on architecture concepts and 5+ years applied experienceHands-on practical experience delivering system design, application development, testing, and operational stabilityAdvanced in one or more programming language(s) and deep expertise in software architecture, applications, and technical processes within one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)Demonstrated experience applying enterprise-authorized AI capabilities within the work environment in architecture and engineering workflows with strong validation habits and awareness of data sensitivityAbility to evaluate and integrate AI-enabled capabilities into enterprise-grade architectures while meeting resiliency, security, and auditability requirementsAbility to tackle design and functionality problems independently with little to no oversightAbility to evaluate current and emerging technologies to select or recommend the best solutions for the future state architectureStrong judgment and communication skills to influence technical direction across teamsAgentic AI architecture: Hands-on experience architecting and building custom agentic systems, including tool use, orchestration, memory patterns, planning, autonomy boundaries, human-in-the-loop controls, and evaluation approachesPublic cloud implementation: Practical experience implementing AI, data, integration, or agentic solutions in public cloud environmentsAI / ML foundations: Strong understanding of LLMs, RAG, embeddings, model selection, prompt design, multi-model orchestration, and responsible use of generative AI capabilitiesPreferred qualifications, capabilities, and skills
Experience with vendor AI platforms and enterprise SaaS ecosystems, such as Microsoft Copilot, ServiceNow, Salesforce, Oracle HCM, OpenAI, Anthropic Claude, or similar platformsExperience operating in a regulated enterprise environment, including financial services, healthcare, government, or other control-oriented industriesFamiliarity with security, SaaS integration, AI governance, responsible AI practices, model risk concepts, and control frameworks for autonomous or semi-autonomous systemsExperience contributing to reusable architecture patterns, engineering standards, architecture communities, or internal enablement materialsExposure to emerging agentic AI protocols, frameworks, and integration patterns, including MCP, A2A, LangGraph, CrewAI, or similar technologiesMentor engineers and architects, contribute to architecture communities, and communicate complex AI architecture concepts in a clear, practical, and inspiring wayCommunication and influence: Ability to explain complex technical tradeoffs clearly to engineering, product, architecture, security, and leadership stakeholders, with strong written architecture documentation skills
Drive significant business impact and help shape the target state architecture in multiple architecture domains