Bulge Bracket Investment Banks

Posted 15 days ago

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**Senior Associate Product Lead - Premium Travel (Chase Travel)** - **Lead** premium lodging product strategy, driving customer adoption in Chase Travel. - **Collaborate** with cross-functional teams to deliver end-to-end experiences. - **Use data** and customer insights to inform roadmap decisions, improve experiences, and increase adoption. - **Key responsibilities** include defining product vision, assessing customer needs, prioritizing work, and driving agile execution. - **Requires** 2+ years of product management experience, strong communication skills, and data-driven decision-making. - **Preferred qualifications** include Agile environment experience, customer/stakeholder engagement, and cross-functional leadership.

Compensation: Not specified
City: Not specified
Country: United States

Full Job Description

Location: Wilmington, DE, United States

Lead premium lodging experiences in Chase Travel, using customer insights to launch features that grow adoption.

Join a team where your product leadership helps shape premium travel experiences end to end. Youll partner with experts across engineering, design, data, and operations to deliver capabilities customers love.

As a Senior Associate Product Lead Premium Travel in Chase Travel, you will set product direction for premium lodging experiences and drive delivery from discovery through launch. Youll use data and customer journey insights to prioritize the roadmap, improve experiences, and increase adoption.

Job responsibilities

Define and communicate product vision and strategy for premium lodging capabilities

Assess customer needs and quantify value using qualitative and quantitative insights

Prioritize work against the product roadmap to maximize customer and business impact

Write clear user stories, requirements, and acceptance criteria

Partner with engineering, design, analytics, servicing, and operations to deliver features end to end

Drive agile execution, continuous improvement, and high-quality product delivery

Influence stakeholders by aligning on goals, trade-offs, and delivery plans

Track performance and outcomes to inform iteration and future roadmap decisions

Required qualifications, capabilities, and skills

Bachelors degree

Minimum 2 years of product management, product owner, or related digital product experience

Experience working with cross-functional teams to deliver customer-facing capabilities

Ability to translate customer needs into requirements, user stories, and acceptance criteria

Strong organizational skills with the ability to manage multiple priorities simultaneously

Strong written and verbal communication skills, including influencing stakeholders at multiple levels

Demonstrated ability to use data to inform decisions and measure impact

Preferred qualifications, capabilities, and skills

Experience working in an Agile environment, including tools such as Jira and Confluence

Experience developing product strategy and engaging customers or stakeholders to validate needs

Experience turning analysis into clear, decision-driving narratives and presentations

Experience leading delivery through influence in cross-functional teams

Experience partnering with operations, risk, or controls stakeholders

Full Job Description