Location: Philadelphia, PA, United States

You have strong interpersonal skills and the ability to build relationships with internal stakeholders. You also have creative problem-solving skills and the ability to think strategically. This is the team for you. 

 

As a Sales Support Associate within the Healthcare Payments team at JPMorganChase, you will play a crucial role in assisting the sales team to meet revenue goals by ensuring a smooth client onboarding process. You will balance client needs with firm policies, demonstrating excellent attention to detail and clear communication to provide an outstanding customer experience. 

 

Job Responsibilities

• Support Sales and Account Management teams in achieving annual revenue targets. 
• Develop a thorough understanding of InstaMed solutions, products, and processes. 
• Collaborate with internal and customer stakeholders, including C-suite executives, to complete enrollment materials. 
• Review, submit, and initiate contracts for underwriting and implementation. 
• Manage maintenance tasks for incoming account requests. 
• Resolve customer escalations and provide timely updates to stakeholders. 
• Maintain accurate documentation of all relevant activities. 

 

Required qualifications, capabilities, and skills

• Strong interpersonal skills and ability to build relationships with internal stakeholders. 
• Creative problem-solving skills and the ability to think strategically. 
• Quick learner with the ability to articulate InstaMeds value proposition. 
• Sound judgment in setting expectations and managing sensitive situations. 
• Excellent organizational skills for managing daily tasks and follow-ups. 
• Experience in a customer-facing role. 

 

Preferred qualifications, capabilities, and skills

• Experience in healthcare technology. 
• Proficiency with Salesforce. 
• Bachelors degree or higher.

Join us as a Sales Support Associate in Healthcare Payments to drive revenue and enhance client onboarding experiences