Bulge Bracket Investment Banks

Posted 14 days ago

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**Reference Data Specialist IV - Static Data Manila**: Manage client records across multiple systems, ensuring data quality and timely processing. Investigate and resolve data exceptions, collaborate with cross-functional teams, maintain work logs, and support process improvements in a dynamic, global environment. Requires 2+ years in banking/finance operations, strong Excel skills, and ability to work shifts.

Compensation: Not specified
City: Manila
Country: Not specified

Full Job Description

Location: Metro Manila, National Capital Region, Philippines

Build a career where accuracy, ownership, and client focus make a real impact. In this role, you will help ensure client reference data is complete, timely, and well-controlled across multiple platforms. You will partner with teams across regions and functions to resolve exceptions and improve processes. If you thrive in a fast-paced environment and enjoy investigative work, this role offers meaningful opportunities to grow.

Job summary

As a Reference Data Specialist IV in Reference Data Operations, you will support the onboarding and ongoing maintenance of client records across multiple systems. You will help ensure data quality, timely processing, and adherence to established controls while partnering with teams across regions. You will contribute to meeting service targets through strong execution, clear communication, and continuous improvement.

Job responsibilities

Set up and maintain client records in designated systems to support completeness, accuracy, and timely processing.

Maintain work logs and documentation to support auditability and operational controls.

Investigate and resolve data exceptions and aged items, escalating non-routine issues when needed.

Process requests from internal partners by managing workflow and prioritization to meet agreed timelines.

Respond to inquiries through approved channels (mailbox, phone, and email) and provide clear status updates.

Apply established controls and quality checks to ensure work meets required standards and targets.

Support production coverage activities, including backup tasks, to maintain operational continuity.

Identify recurring issues and contribute to process improvements by proposing practical solutions.

Work effectively with stakeholders across time zones and participate in shift coverage as required, including local holidays and weekends.

Required qualifications, capabilities and skills

2 years of experience in a banking or financial services operations environment.

Strong English written and verbal communication skills.

Demonstrated analytical skills with strong attention to detail.

Proven ability to manage time effectively, prioritize work, and meet deadlines in a high-volume environment.

Proficiency with Microsoft Office applications, including strong Microsoft Excel skills.

Ability to investigate issues, ask questions, and drive items to closure with appropriate follow-through.

Ability to collaborate effectively within a global team across multiple regions and time zones.

Willingness to work in shifts, including local holidays and weekends, as business needs require.

Preferred qualifications, capabilities and skills

Experience supporting trade finance, payments, or cash management products.

University degree in a relevant field.

Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence.

Support accurate, timely client reference data setup and maintenance, resolving exceptions and strengthening controls.

Full Job Description