**Quality Control Specialist IV (Deal Setup Quality Control)**: Perform daily quality control reviews across deal setup activities in Chicago, IL. Ensure accuracy, timeliness, and adherence to procedures. Key duties include validating data, preventing defects, and partnering with stakeholders. Requires Bachelor's degree or equivalent experience, strong attention to detail, and understanding of lending/loan concepts. Preference for experience in quality control reviews within lending deal setup.
Full Job Description
Location: Chicago, IL, United States
Join a team that helps deliver consistent, high-quality execution across lending deal setup. You will help prevent defects, improve turnaround times, and strengthen controls through detailed review and partnership.
Job summary
As a Quality Control Specialist in Deal Setup Quality Control, you perform daily quality control reviews across deal setup activities to ensure accuracy, timeliness, and adherence to documented procedures and controls. You partner with internal stakeholders to resolve exceptions, reduce rework, and support consistent execution against service level commitments.
Job responsibilities
Perform quality control review and validation for deal setup activities, ensuring completeness and accuracy prior to completionMeet established quality and volume service level commitments, including same-day completion requirements where applicableFollow documented controls, policies, and procedures; escalate issues when requirements are not metValidate client documentation and reconcile data across credit and loan systems to prevent defects and reworkFollow up with external agents/customers and internal partners for missing notifications, documentation, or confirmations to enable timely closurePartner with Business, Legal, and Operations stakeholders to clarify requirements, resolve exceptions, and reduce turnaround timeMaintain accurate records of work performed, provide clear status updates, and support effective handoffsIdentify recurring errors, share insights, and contribute improvement ideas to enhance quality, efficiency, and stakeholder experienceRequired qualifications, capabilities, and skills
Bachelors degree in Finance or a related field, or equivalent work experienceExperience in financial services with consistent delivery in a controlled operations environmentUnderstanding of business financial statements and lending/loan concepts across industriesStrong attention to detail and quality mindset, with ability to identify defects, inconsistencies, and missing requirementsStrong research, analytical, and comprehension skills, including ability to interpret and validate information across multiple sources and systemsEffective time management and prioritization skills to meet deadlines, manage multiple assignments, and sustain quality standardsStrong written and verbal communication skills, including ability to escalate clearly and in a timely mannerPreferred qualifications, capabilities, and skills
Experience supporting lending deal setup workflows and performing quality control reviewsWorking knowledge of loan systems and tools (for example, ACBS, LIQ, and/or VLS)Experience supporting control reporting, issue tracking, and root-cause identificationDemonstrated ability to partner across teams and adapt to changing priorities while maintaining accuracy Ensure accurate, timely quality review of lending deal setup work to reduce defects and support strong client outcomes. 
