at J.P. Morgan
Bulge Bracket Investment BanksPosted 12 days ago
No clicks
**Project Manager - Branch Banking Chief of Staff Team** drives strategic and operational initiatives, supporting 4,500+ branches. Leads projects, coordinates leadership routines, manages governance forums, and champions employee recognition programs. Requires 2+ years in PM, BM, or related fields, exceptional communication skills, and organizational prowess. Proficiency in Microsoft Suite essential. Experience in branch banking, large-scale ops, or AI-enabled productivity tools preferred.
- Compensation
- Not specified USD
- City
- Not specified
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: Columbus, OH, United States
Job Description
At JPMorgan Chase, our employees are dedicated to building lifelong relationships by helping customers make the most of their money and innovating to best serve our clients.
Were seeking a highly organized and proactive professional to join the Branch Banking Chief of Staff Team as a Project Manager supporting strategic and operational initiatives impacting more than 4,500 branches nationwide.
This role offers broad exposure to senior leaders, enterprise priorities, governance routines, employee engagement programs, and rapid-delivery business initiatives. The successful candidate will help drive execution across a diverse portfolio while partnering with stakeholders throughout Consumer Bank to advance key priorities and deliver meaningful business outcomes.
Success requires strong communication skills, sound judgment, intellectual curiosity, and the ability to influence outcomes across a matrixed organization while navigating ambiguity and competing priorities
Job Responsibilities
- Drive Strategic and Operational Initiatives - Lead and coordinate high-visibility initiatives that support Branch Banking priorities. Establish clear plans, manage timelines and dependencies, monitor progress, and ensure successful delivery of business outcomes across multiple workstreams. Projects may range from operational improvements and branch initiatives to technology-adjacent implementations and process enhancementsSupport Leadership Routines - Partner with leadership teams to prepare executive-ready communications, presentations, business reviews, staff meeting materials, and strategic updates. Translate complex information into clear and concise messages that help leaders make informed decisions and drive actionCoordinate Governance and Oversight Forums - Own the operating rhythm for governance and oversight committees by facilitating agendas, coordinating materials, documenting key decisions, tracking action items, and ensuring accountability through completion. Anticipate risks, elevate issues, and help stakeholders remain prepared for critical discussions and decision pointsChampion Employee Recognition Programs - Manage and continuously improve key employee recognition and engagement programs, including communication strategies, stakeholder coordination, governance routines, and program effectiveness measures. Help strengthen employee engagement by ensuring programs are delivered with operational excellence and meaningful impact.Promote Operational Excellence - Establish structure and discipline across a dynamic portfolio by maintaining documentation, monitoring commitments, identifying risks, and ensuring transparent communication and follow-through. Bring a continuous improvement mindset and help create scalable solutions that improve efficiency and effectivenessRequired qualifications, capabilities and skills
- 2+ years of experience in project management, business management, strategy & operations, consulting, program management, or a related fieldExceptional written and verbal communication skillsDemonstrated ability to create executive-ready presentations and communicationsStrong organizational skills with the ability to manage multiple priorities simultaneouslyExperience coordinating work across diverse stakeholder groupsAbility to navigate ambiguity, exercise sound judgment, and drive execution with limited directionProven problem-solving and critical-thinking capabilitiesProficiency in Microsoft PowerPoint, Excel, Teams, and related productivity toolsStrong attention to detail and commitment to qualityPreferred qualifications, capabilities and skills
- Experience supporting executive leadership teams, Chief of Staff organizations, or business management functionsExperience leading governance, risk, compliance, or oversight routinesFamiliarity with branch banking, retail financial services, or large-scale operationsExperience supporting employee engagement, recognition, or communications programsExperience working within a highly matrixed organizationFamiliarity with AI-enabled productivity tools and the application of large language models to improve communication, planning, analysis, and operational efficiency while adhering to appropriate controls and governance requirement Highly organized and proactive professional to join the Branch Banking Chief of Staff Team as a Project Manager supporting strategic and operational initiatives impacting more than 4,500 branches nationwide.
Project Manager - Branch Banking Chief of Staff Team
Compensation
Not specified USD
City: Not specified
Country: United States
ExperiencedNo visa sponsorship**Project Manager - Branch Banking Chief of Staff Team** drives strategic and operational initiatives, supporting 4,500+ branches. Leads projects, coordinates leadership routines, manages governance forums, and champions employee recognition programs. Requires 2+ years in PM, BM, or related fields, exceptional communication skills, and organizational prowess. Proficiency in Microsoft Suite essential. Experience in branch banking, large-scale ops, or AI-enabled productivity tools preferred.
Full Job Description
Location: Columbus, OH, United States
Job Description
At JPMorgan Chase, our employees are dedicated to building lifelong relationships by helping customers make the most of their money and innovating to best serve our clients.Were seeking a highly organized and proactive professional to join the Branch Banking Chief of Staff Team as a Project Manager supporting strategic and operational initiatives impacting more than 4,500 branches nationwide.This role offers broad exposure to senior leaders, enterprise priorities, governance routines, employee engagement programs, and rapid-delivery business initiatives. The successful candidate will help drive execution across a diverse portfolio while partnering with stakeholders throughout Consumer Bank to advance key priorities and deliver meaningful business outcomes.Success requires strong communication skills, sound judgment, intellectual curiosity, and the ability to influence outcomes across a matrixed organization while navigating ambiguity and competing prioritiesJob Responsibilities
- Drive Strategic and Operational Initiatives - Lead and coordinate high-visibility initiatives that support Branch Banking priorities. Establish clear plans, manage timelines and dependencies, monitor progress, and ensure successful delivery of business outcomes across multiple workstreams. Projects may range from operational improvements and branch initiatives to technology-adjacent implementations and process enhancementsSupport Leadership Routines - Partner with leadership teams to prepare executive-ready communications, presentations, business reviews, staff meeting materials, and strategic updates. Translate complex information into clear and concise messages that help leaders make informed decisions and drive actionCoordinate Governance and Oversight Forums - Own the operating rhythm for governance and oversight committees by facilitating agendas, coordinating materials, documenting key decisions, tracking action items, and ensuring accountability through completion. Anticipate risks, elevate issues, and help stakeholders remain prepared for critical discussions and decision pointsChampion Employee Recognition Programs - Manage and continuously improve key employee recognition and engagement programs, including communication strategies, stakeholder coordination, governance routines, and program effectiveness measures. Help strengthen employee engagement by ensuring programs are delivered with operational excellence and meaningful impact.Promote Operational Excellence - Establish structure and discipline across a dynamic portfolio by maintaining documentation, monitoring commitments, identifying risks, and ensuring transparent communication and follow-through. Bring a continuous improvement mindset and help create scalable solutions that improve efficiency and effectivenessRequired qualifications, capabilities and skills
- 2+ years of experience in project management, business management, strategy & operations, consulting, program management, or a related fieldExceptional written and verbal communication skillsDemonstrated ability to create executive-ready presentations and communicationsStrong organizational skills with the ability to manage multiple priorities simultaneouslyExperience coordinating work across diverse stakeholder groupsAbility to navigate ambiguity, exercise sound judgment, and drive execution with limited directionProven problem-solving and critical-thinking capabilitiesProficiency in Microsoft PowerPoint, Excel, Teams, and related productivity toolsStrong attention to detail and commitment to qualityPreferred qualifications, capabilities and skills
- Experience supporting executive leadership teams, Chief of Staff organizations, or business management functionsExperience leading governance, risk, compliance, or oversight routinesFamiliarity with branch banking, retail financial services, or large-scale operationsExperience supporting employee engagement, recognition, or communications programsExperience working within a highly matrixed organizationFamiliarity with AI-enabled productivity tools and the application of large language models to improve communication, planning, analysis, and operational efficiency while adhering to appropriate controls and governance requirement Highly organized and proactive professional to join the Branch Banking Chief of Staff Team as a Project Manager supporting strategic and operational initiatives impacting more than 4,500 branches nationwide.CareersResources
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