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Posted 13 days ago

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**Product Portfolio Operations Director (CCB Finance Product & Transformation), JPMorgan Chase** - **Location:** Columbus, OH, USA - **Role:** Lead finance product portfolio operations, assist senior leaders in aligning priorities and accelerating delivery, and improve organizational effectiveness. - **Responsibilities:** Drive executive action, coordinate cross-product initiatives, produce executive-ready updates, lead portfolio prioritization, drive change management, and optimize portfolio cadence and reporting. - **Skills & Experience:** Over 10 years of product portfolio operations experience, proven cross-portfolio initiative execution, and strong stakeholder management skills. Certifications in product portfolio operations concepts and strategic execution, with a track record in finance or product management environments. - **Tools & Platforms:** Proficient in Jira, Excel, PowerPoint, and modern data platforms (e.g., Databricks).

Compensation: Not specified
City: Not specified
Country: United States

Full Job Description

Location: Columbus, OH, United States

Job Description:

Bring your leadership, operating rigor, and strategic execution skills to a high-impact role that helps shape how finance products deliver outcomes at scale. You will work closely with senior leaders to align priorities, accelerate delivery, and strengthen the operating cadence across a complex, matrixed environment.

As a Product Portfolio Operations Director at JPMorganChase within Consumer & Community Banking Finance Product and Transformation, you will lead portfolio operations and strategic execution across multiple finance product areas and partner portfolios. You will enable clear decision-making, executive-ready communications, and measurable progress against enterprise priorities, while helping leaders drive change management and organizational effectiveness. You will also support talent and engagement outcomes for a product organization, ensuring teams stay focused on what matters most.

Job responsibilities

Serve as chief of staff to the head of product, driving executive action tracking, meeting preparation, decision follow-through, and leadership communications
Coordinate cross-product initiatives, aligning plans, roadmaps, metrics, and best practices with finance and partner leadership teams
Produce executive-ready updates and materials that clearly communicate progress, trade-offs, risks, and decisions needed
Drive portfolio prioritization and investment trade-off discussions, articulating options and expected benefits in a clear, outcomes-focused way
Lead change management coordination across product, technology, data, design, and key partner functions to improve execution and adoption
Shape enablement strategies for new tools and ways of working for a large finance employee population, focusing on adoption and measurable impact
Operate as a front door and triage point for forecasting transformation work, ensuring clear intake, alignment, and delivery coordination
Track and report productivity outcomes, translating improvements into insights that inform reinvestment and resourcing decisions
Benchmark portfolio operations against leading product organizations and apply improvements to portfolio cadence, governance, and reporting
Lead, coach, and develop a small team responsible for portfolio management, metrics, and reporting, setting high standards for quality and execution

Required qualifications, capabilities, and skills

Formal training or certification on product portfolio operations concepts and 10+ years applied experience
Three years of experience leading and developing teams, including setting priorities, coaching, and driving accountability
Demonstrated ability to execute cross-portfolio initiatives in complex, matrixed organizations with multiple senior stakeholders
Proven track record delivering strategic initiatives within finance, data, or product management environments
Advanced stakeholder management skills, with the ability to influence outcomes, manage trade-offs, and drive alignment across functions
Strong executive communications skills, including concise writing, storytelling, and creating leadership-ready materials
Bias for action and sound judgment when operating with incomplete information, ambiguity, or shifting priorities
Strong analytical and operational rigor, including defining metrics, tracking outcomes, and improving operating cadence
Proficiency with common work management and productivity tools (for example, Jira, Excel, and PowerPoint) and the ability to learn modern data platforms quickly

Preferred qualifications, capabilities, and skills

Experience supporting finance modernization, forecasting transformation, or process and controls modernization initiatives
Experience building and running portfolio operating cadences (for example, objectives and key results, quarterly planning, and governance routines)
Familiarity with modern data platforms (for example, Databricks) and AI-assisted tooling to improve workflow productivity
Experience partnering with legal, risk, compliance, controls, human resources, and recruiting to drive smooth execution and governance
Experience designing enablement and adoption strategies for enterprise tooling changes at scale

Lead finance product portfolio operations and strategic execution as chief of staff, driving outcomes across the organization

Full Job Description

Location: Columbus, OH, United States

Job Description:

Job responsibilities

Serve as chief of staff to the head of product, driving executive action tracking, meeting preparation, decision follow-through, and leadership communications
Coordinate cross-product initiatives, aligning plans, roadmaps, metrics, and best practices with finance and partner leadership teams
Produce executive-ready updates and materials that clearly communicate progress, trade-offs, risks, and decisions needed
Drive portfolio prioritization and investment trade-off discussions, articulating options and expected benefits in a clear, outcomes-focused way
Lead change management coordination across product, technology, data, design, and key partner functions to improve execution and adoption
Shape enablement strategies for new tools and ways of working for a large finance employee population, focusing on adoption and measurable impact
Operate as a front door and triage point for forecasting transformation work, ensuring clear intake, alignment, and delivery coordination
Track and report productivity outcomes, translating improvements into insights that inform reinvestment and resourcing decisions
Benchmark portfolio operations against leading product organizations and apply improvements to portfolio cadence, governance, and reporting
Lead, coach, and develop a small team responsible for portfolio management, metrics, and reporting, setting high standards for quality and execution

Required qualifications, capabilities, and skills

Formal training or certification on product portfolio operations concepts and 10+ years applied experience
Three years of experience leading and developing teams, including setting priorities, coaching, and driving accountability
Demonstrated ability to execute cross-portfolio initiatives in complex, matrixed organizations with multiple senior stakeholders
Proven track record delivering strategic initiatives within finance, data, or product management environments
Advanced stakeholder management skills, with the ability to influence outcomes, manage trade-offs, and drive alignment across functions
Strong executive communications skills, including concise writing, storytelling, and creating leadership-ready materials
Bias for action and sound judgment when operating with incomplete information, ambiguity, or shifting priorities
Strong analytical and operational rigor, including defining metrics, tracking outcomes, and improving operating cadence
Proficiency with common work management and productivity tools (for example, Jira, Excel, and PowerPoint) and the ability to learn modern data platforms quickly

Preferred qualifications, capabilities, and skills

Experience supporting finance modernization, forecasting transformation, or process and controls modernization initiatives
Experience building and running portfolio operating cadences (for example, objectives and key results, quarterly planning, and governance routines)
Familiarity with modern data platforms (for example, Databricks) and AI-assisted tooling to improve workflow productivity
Experience partnering with legal, risk, compliance, controls, human resources, and recruiting to drive smooth execution and governance
Experience designing enablement and adoption strategies for enterprise tooling changes at scale

Lead finance product portfolio operations and strategic execution as chief of staff, driving outcomes across the organization

Product Portfolio Operations Director, CCB Finance Product & Transformation

Full Job Description

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Full Job Description

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