Location: Columbus, OH, United States

As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Conduct research and industry-specific trends to identify product opportunities and define product strategy.
• Develop and communicate a compelling product vision, define the Minimal Viable Product (MVP), and deliver product increments using Agile best practices.
• Work with data scientists, engineers, analysts, and software developers to guide the development of solutions that align with business goals.
• Drive product adoption by delivering compelling pitches to financial executives and guide complex, multi-month pilot programs.
• Manage a product roadmap that clearly maps future releases to long-term product strategy and ensure compliance with required standards and best practices.
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. 
• Technical Acumen: Strong grasp of data science and machine learning principles, and robust understanding of AI technologies. 
• Strategic Thinking: Able to align product strategies with overall business goals while identifying opportunities for growth 
• Effective communication with both technical and non-technical stakeholders. 
• Agile Methodologies: Familiarity with agile practices for iterative development and rapid prototyping. 
• Collaboration in Matrixed Organization: Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders
   

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization