Bulge Bracket Investment Banks

Posted 2 days ago

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**VP Product Manager, Cobrand & Strategic Partner Benefits** - Lead strategic product direction for partner benefits, driving enhanced customer engagement and long-term relationships. - Define product strategy, roadmaps, and delivery priorities, aligning with customer needs and business outcomes. - Collaborate cross-functionally to deliver capabilities spanning partner onboarding, enrollment, fulfillment, servicing, and reporting. - Partner with technology teams in Agile environments to ensure secure, resilient solutions. - Manage complex stakeholder ecosystems, influence outcomes, and drive continuous improvement. - Proven experience (7+ years) in product management, digital products, and/or enterprise capabilities, ideally within financial services or related domains.

Compensation: Not specified USD
City: Not specified
Country: United States

Full Job Description

Location: Wilmington, DE, United States

Youll help shape premium partner experiences that deepen customer engagement and strengthen long-term relationships. Join a cross-functional team where your strategy and execution directly impact large-scale products and platforms.

As a Vice President Product Manager in Strategic Partner Benefits, you will define product strategy and lead delivery for capabilities that connect customers to valuable partner benefits. You will drive solutions across digital experiences, partner integrations, enrollment and activation, fulfillment services, servicing operations, reporting, and data platforms. Youll collaborate across product, technology, operations, risk, compliance, marketing, and external partners to deliver scalable outcomes.

Job responsibilities

Define product strategy, roadmap, and delivery priorities aligned to customer needs, business outcomes, and platform scalability

Lead product discovery to evaluate new partner benefit opportunities and shape solution approaches

Own end-to-end delivery for capabilities spanning partner onboarding, enrollment and activation, fulfillment, servicing, and reporting

Translate customer and business needs into clear requirements, success measures, dependencies, and delivery plans

Partner closely with technology teams throughout the software development lifecycle to drive secure and resilient solutions

Establish strong governance, managing scope, timelines, risks, and trade-offs across a complex stakeholder ecosystem

Lead partner-facing product discussions on integration approach, testing, launch readiness, and post-launch support

Define and track key performance indicators for engagement, utilization, operational effectiveness, and product performance

Drive continuous improvement across product processes, operational readiness, and customer experiences

Build alignment across product, technology, operations, data, risk, compliance, marketing, finance, and partner teams to remove blockers

Mentor and develop product talent through coaching, feedback, and accountability

Required qualifications, capabilities, and skills

Bachelors degree or equivalent practical experience

7 years of product management experience delivering digital products, platforms, or enterprise capabilities

Demonstrated experience defining product strategy and translating business needs into roadmaps and executable plans

Experience working in Agile delivery environments and partnering with technology teams across the software development lifecycle

Proven ability to lead complex cross-functional initiatives and influence outcomes across multiple stakeholder groups

Experience with partner integrations, API-enabled solutions, and/or large-scale operational processes

Strong analytical and problem-solving skills, including evaluating trade-offs across customer experience, business value, and operational efficiency

Strong written and verbal communication skills, including executive-ready updates and recommendations

Strong organizational skills with the ability to manage multiple initiatives simultaneously

Demonstrated ability to operate effectively in a matrixed environment and influence without direct authority

High ownership mindset and comfort navigating ambiguity in a fast-paced environment

Preferred qualifications, capabilities, and skills

Experience in financial services, card products, benefits, loyalty, rewards, digital commerce, and/or partner ecosystems

Experience leading partner-facing product initiatives and complex third-party integrations

Knowledge of enrollment, activation, fulfillment, servicing, and/or customer engagement platforms

Experience with APIs, cloud-based services, and authentication technologies

Experience with data platforms and reporting ecosystems

Experience supporting platform modernization, migration, and/or transformation initiatives

Familiarity with customer journey design, operational readiness, and launch management

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Lead strategic partner benefit products, driving digital experiences, integrations, and scalable platforms.

Full Job Description