Location: Mumbai, Maharashtra, India

Shape the future of Credit Card management by turning customer needs and market trends into products that deliver real business outcomes. Lead with vision, build with purpose, and improvements that customers feel.

Job Summary 
As an Executive Director Product Owner in the Card Account Management Product, you lead a product management team and own the strategy, roadmap, and outcomes for a portfolio of Credit Card products. You partner closely with engineering, architecture, and go to market teams to deliver secure, reliable, and customer focused capabilities. You use data and customer feedback to prioritize what we build, measure success, and continuously improve what we ship.

Job responsibilities
Define and communicate a clear product vision and multi year strategy aligned to business goals
Lead portfolio roadmaps and prioritization based on customer value, risk, and business impact
Own the full product lifecycle from discovery and ideation through launch and ongoing optimization
Partner with engineering and architecture to deliver scalable, secure, and resilient solutions
Build strong relationships with customers and partners to gather feedback and validate priorities
Communicate strategy, progress, risks, and tradeoffs to senior stakeholders and executives
Establish and track key performance indicators to evaluate product health and impact
Use metrics and customer insights to drive continuous improvement and quality outcomes
Ensure products meet quality standards and applicable regulatory and compliance requirements
Coach, develop, and retain a high performing product management team

Required qualifications, capabilities, and skills
Seven or more years of product management experience, including leading product teams
Proven track record delivering high impact products from concept to launch
Strong knowledge of payments and transaction processing, including customer needs and market trends
Demonstrated ability to set strategy and execute through clear roadmaps and priorities
Experience partnering with engineering and architecture teams in a modern product delivery model
Strong stakeholder management skills, including influencing senior leaders
Excellent written and verbal communication skills, with the ability to simplify complex topics, strong analytical and problem solving skills, using data to drive decisions
Experience defining and managing product success measures and outcomes, ability to lead in ambiguity and manage multiple priorities across a portfolio
Experience working in an agile environment and using product management tools

Preferred qualifications, capabilities, and skills 
Master of Business Administration or other advanced degree
Experience building or modernizing large scale payment platforms or transaction processing systems
Experience in regulated environments with strong risk and control practices
Demonstrated success driving product innovation through customer discovery and experimentation
Experience hiring, developing, and scaling product organizations

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Lead product strategy and delivery, guiding teams to build compliant, high quality solutions that elevate customer experience and value