Location: Jersey City, NJ, United States

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Cloud Foundational Services (CFS) supporting the Site Reliability Engineering (SRE) teams, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Participates in defining the product component roadmap and backlog
• Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
• Participates in the quarterly planning process with engineering teams
• Refines features requests in collaboration with engineering and collaborates
• Leads data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context 
• Experience with Public Cloud Providers & capabilities at an Enterprise Scale - Google Cloud Platform (GCP), AWS experience required 
• Domain knowledge or previous experience within Infrastructure or Technology Platforms 

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Previous team management experience
• Working knowledge of Agile methodologies and tools such as Jira, Confluence

Lead Cloud Platform product delivery processes, ensure regulatory compliance, oversee timelines, and boost efficiency.