Location: Tampa, FL, United States

You enjoy shaping the future of product innovation as a core leader, driving value for customers,guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

 

You will own the platform product roadmap, ensuring both discretionary and non-discretionary network requirements are prioritized and executed accurately and on time. The Platform Product Owner will collaborate closely with cross-functional teamsincluding Regional Product Managers, Technology, Operations, Risk, Compliance, and Client Servicesto define requirements, oversee development and integration, and provide ongoing product support.

 

As a Platform Product Manager in Merchant Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 

Job responsibilities:

• Own and manage platform product strategy and roadmap and strategic investment delivery for our Debit portfolio. 
• Prioritize and deliver network requirements, ensuring compliance and minimizing risk of over/under billing and penalties.
• Collaborate with cross-functional teams to define requirements, oversee development, integration, and provide ongoing support for new payment method builds.
• Pursue mandate waivers and extensions to optimize delivery timelines and cost efficiency.
• Drive revenue growth and client acquisition through delivery of new capabilities and maximizing portfolio profitability.
• Maintain and update product collateral, and support client enablement through meetings, RFPs, and issue resolution.
• Monitor and report on product adoption, utilization, and financial metrics.
• Ensure audit and risk assessment readiness, compliance management, and support for product oversight and controls.
• Expand team processes to include new payment methods and platforms.
• Foster a culture of ownership, collaboration, and accountability within the team.

 

Required qualifications, capabilities, and skills:

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Experience in product management in payments or financial services.
• Strong understanding of global payment networks, regulatory requirements, and compliance standards.
• Excellent project management and cross-functional collaboration skills.
• Ability to analyze data, monitor KPIs, and drive continuous improvement.
• Strong communication and stakeholder management abilities.
• Experience with global payment methods and local market requirements

Lead end to end strategy, delivery, and management of payment brand implementations for methods of payments.