at J.P. Morgan
Bulge Bracket Investment BanksPosted 13 days ago
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**Job Title:** Payments-Product Solutions Manager-Vice President As a Payments-Product Solutions Manager-Vice President in Miami, FL, you'll drive customer-focused strategies and lead team efforts to configure optimal payment solutions. Responsibilities include collaborating with Sales to address client needs, acting as the voice of the customer, and expanding market share. Essential skills: 5+ years of experience in problem-solving, proven success in sales cycles, Spanish fluency, and adaptability in complex organizations. Preferred: Portuguese fluency.
- Compensation
- Not specified
- City
- Miami
- Country
- United States
Currency: Not specified
Full Job Description
Location: Miami, FL, United States
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients needs.
As a Product Solutions Manager in Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Identifies and engages potential clients to expand our market share, while mining the existing Payments portfolio for new business development opportunities, with a focus on Puerto Rico and Latin American clients
- Work closely with Payments sales, product management, and the request for proposal team to coordinate responses and make informed
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Fluent in English and Spanish
Preferred qualifications, capabilities, and skills
- Fluent in Portuguese
