Bulge Bracket Investment Banks

Posted 3 days ago

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**Head of Commercialisation - Payments Merchant Services (London)** As the head of commercialisation in our London-based Merchant Services team, you'll drive end-to-end readiness for products, empowering sales teams to sell confidently. Key responsibilities include: - Defining and executing sales readiness strategies, aligned with the product roadmap. - Partnering with marketing teams to create thought leadership content and RFP materials. - Building sales tools (collateral, battlecards, demo scripts) and governing their lifecycle. - Designing and delivering sales enablement programs, and embedding offers into sales motions. - Leading launch readiness execution across cross-functional teams. We seek a seasoned professional with: - Proven experience in Merchant Services sales/product roles. - Experience in commercialisation/go-to-market strategy. - Excellent communication skills, influencing senior stakeholders and creating clear, usable sales assets. - Strong program management skills and collaborative teamwork. - Proficiency in creating and managing sales tools, and driving cross-functional projects. Join us in London, contributing to our mission of simplifying and enhancing payment processing for businesses worldwide.

Compensation: Not specified
City: London
Country: United Kingdom

Full Job Description

Location: LONDON, LONDON, United Kingdom

Our Merchant Services team (a part of the Commercial & Investment Bank, J.P. Morgan) provides end-to-end payment processing and merchant acquiring solutions that allow businesses to accept credit cards, debit cards, mobile wallets, and digital payments.

As the Head of Commercialization within our Merchant Services team in London, you will own end-to-end commercialization readiness for products so Sales can sell confidently and consistently. You will act as a senior partner to Sales leadership and frontline teams, translating product strategy into practical sales execution. You will build and govern core sales collateral and toolkits, ensuring accuracy, consistency, and compliance. You will design enablement programs that accelerate adoption and strengthen sales motions. You will use structured field feedback and performance reporting to continuously improve messaging, tools, and readiness outcomes.

Job Responsibilities

Define and maintain the sales readiness strategy and plan aligned to the product roadmap, serving as the single source of truth for readiness

Partner with marketing teams to develop external-facing thought leadership and high-quality request-for-proposal pitch materials and playbooks

Build, maintain, and continuously improve the Sales toolbox, including pitch decks, one-pagers, FAQs, talk tracks, objection handling, battlecards, and demo scripts

Coordinate collateral development and governance, including creation, review, version control, and retirement to keep materials current and compliant

Translate product capabilities into clear customer outcomes, differentiators, and proof points tailored by segment and use case

Design and deliver sales enablement, including training, office hours, playbooks, and knowledge checks across Sales channels

Embed offers into Sales motions by aligning qualification, discovery, solutioning, pricing guidance, proposal templates, and handoffs

Lead launch readiness execution by driving readiness checklists across Product, Marketing, Legal, Compliance, Operations, and Client Service stakeholders

Collect and synthesize structured field feedback (wins/losses, objections, competitor insights, friction points) and drive updates to messaging and tools

Required Qualifications, Capabilities, and Skills

Experience in Merchant Services sales and/or product roles

Demonstrated experience in commercialization, go-to-market, sales enablement, or product marketing within a business-to-business environment

Ability to present to and influence senior Sales stakeholders with clear, confident communication

Ability to build practical sales assets, including decks, one-pagers, and battlecards

Experience designing and running sales readiness or enablement programs

Strong program management skills, including planning, dependency management, decision-making, and delivery to deadlines

Strong written communication skills, with the ability to create crisp messaging and usable sales tools

Ability to lead through influence and collaborate effectively across cross-functional teams (Sales, Product, Marketing, Legal, Compliance, Risk, Training)

Come and join our Merchant Services team in London

Full Job Description