at J.P. Morgan
Bulge Bracket Investment BanksPosted 7 days ago
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**Part-Time Associate Banker, Rancho Sahuarita Branch, Sahuarita, AZ** Join Chase as a Part-Time Associate Banker in Sahuarita, AZ, fostering client relationships and delivering exceptional experiences. Represent our brand, leveraging cutting-edge financial technology and friendly service. Key responsibilities include: - Greet clients, manage lobby traffic, and educate on self-service options (Chase Mobile App, Chase.com, ATMs) - Open new accounts, resolve issues, and assist with transactions, adhering to policies and regulatory standards - Build relationships through active listening, empathy, and product knowledge sharing - Collaborate with the team to deliver seamless service and achieve client financial goals - Manage cash devices, maintain vault security, and contribute to branch operations Requirements: - Proven client service experience or equivalent - High school diploma or GED - Strong client focus, relationship-building skills, and adaptability - Preferred: cash handling experience, ability to educate clients on technological solutions Embrace our commitment to hospitality and client care in this part-time (20 hours) role.
- Compensation
- Not specified USD
- City
- Not specified
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: Sahuarita, AZ, United States
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail providing a consistent client experience.
- Ability to elevate the client experience working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
