Merchant Services Business Manager - Vice President
at J.P. Morgan
Posted 17 days ago
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The Vice President, Business Manager on the Merchant Services Small Business and Middle Market team will drive initiatives to improve client experience and business outcomes by applying operational rigor to growth plans. You will analyze large data sets, monitor KPIs, and turn insights into actionable recommendations. The role requires producing executive-ready communications under tight timelines and partnering with product, sales, and operations to influence senior leaders and deliver results.
- Compensation
- Not specified
- City
- Jersey City
- Country
- United States
Currency: Not specified
Full Job Description
Location: Jersey City, NJ, United States
Join a high-impact, collaborative team where you’ll shape strategy, strengthen financial discipline, and elevate operational performance. We value your analytical rigor, storytelling skills, and ability to partner across functions to deliver results. JPMorgan Merchant Services processes approximately $2 Trillion per day in volume.
As a Vice President, Business Manager in our Merchant Services Small Business and Middle Market team, you will drive initiatives that improve client experience and business outcomes. You’ll bring operational rigor to growth plans, translate insights from large data sets into action, and craft executive-ready communications. Your work influences senior leaders and helps the business achieve its goals.
Job Responsibilities
- Collaborate with product, sales, and operations to advance strategic initiatives
- Monitor key performance indicators, identify trends, and recommend actions to optimize results
- Analyze large data sets to inform decisions and measure impact
- Produce polished, executive-ready materials under tight timelines
- Influence and partner with senior leaders to drive outcomes
- Manage multiple priorities in a fast-paced environment
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree in Finance, Business Administration, or related field
- Minimum 3 years of experience in management consulting, equity research, or investment banking
- Outstanding problem-solving skills with strong quantitative analysis and confident communication (oral and written)
- Proficient in storytelling and designing PowerPoint presentations that clearly convey complex ideas
- Strong interpersonal skills with the ability to interact at all levels and influence peers in cross-functional teams
- Demonstrated ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications, Capabilities, and Skills
- Familiarity with SQL and Alteryx
- Experience working with large data sets
