at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Lead** as a **Merchant Sales Product Solutions Manager (Vice President)**, driving client-centric strategies in the **healthcare payments** domain. Define and configure complex solutions, act as the **voice of the customer**, and collaborate with sales to **upskill teams** on product knowledge. Leverage strong **solutioning** skills, past success in **matrixed organizations**, and **Revenue Cycle Management** understanding to meet clients' needs in a fast-paced environment. Demonstrate proficiency in **Microsoft Office**, **Salesforce**, and multiple system integrations. **Manage** sales quotas with a goal-driven mentality and **communicate** critical feedback to product teams. This role requires a **senior-level background**, ideally with **5+ years** in problem-solving and **25% travel**.
- Compensation
- Not specified USD
- City
- Not specified
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: Irvine, CA, United States
Job responsibilities
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Maintains sales mentality with being goal and quota driven
- Focused on organization in fast-paced environment with ability to manage dozen projects simultaneously
- Sources new opportunities while shepherding inbound requests
- Demonstrates proactive and hardworking nature
- Consults with clients and works to deeply understand current to future state with product implementation experience
- Collaborates with other departments in firm to fulfill potential treasury and banking client needs
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Understanding of healthcare with knowledge specific to Revenue Cycle Management
- Proven success with strong communication skills, verbally and written
- Demonstrates critical thinking abilities across multitude of scenarios
- Travel required up to 25%
Preferred qualifications, capabilities, and skills
- Strong technical skills with understanding multiple system integration
- Proficient in Microsoft Office Programs and Salesforce
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChases review of criminal conviction history, including pretrial diversions or program entries.
Lead solutioning, collaborate with Sales, and deliver client-centric product solutions in a dynamic organization
