Location: Newark, DE, United States

The Collateral Services Team supports bilateral OTC derivative collateral requirements and all related settlements. The Client Service Representative will deal primarily with buy-side clients (Hedge Funds, Investment Advisors/Asset Managers) and will develop partnerships internally with various Marketers/Salespeople, individuals in Prime Brokerage, Credit Executives, Middle Offices, and Line of Business Operations Teams.

As a Margin and Collateral Analyst within Market operations, you will help drive our clients business forward, while getting a behind-the-scenes look at how our own businesses run, youll work on implementing new ideas to improve and enhance our client services - driving increased productivity and efficiencies for our clients and the firm.

 

Job responsibilities

• Remain client focused, able to work independently under strict deadlines with limited supervision, be control oriented
• Process efficiently and accurately both outgoing and incoming margin calls and provide transparency to the client on the margin call when needed
• Ensure all transfers agreed are eligible under the appropriate legal document
• Respond to client inquiries, and when needed, coordinate with the appropriate Front/Middle Office as well as the core processing area in order to facilitate resolution
• Identify and resolve client disputes related to both collateral and trade settlement discrepancies
• Perform Risk Mitigation (Operational, Financial and Reputational)
• Maintain and build excellent relationships with both internal partners and external clients

 

Required qualifications, capabilities and skills  

• Desire to work in a fast-paced environment
• Self-motivated, enthusiastic with a great appetite to learn and develop new skills
• Excellent time management skills and the ability to organize and prioritize work in a busy environment with the ability to work under pressure and to deadlines

 

Preferred qualifications, capabilities and skills 

• Previous exposure to financial products including securities and derivatives instruments advantageous but not essential
• Process oriented with strong attention to detail, highly entrepreneurial, creative, open-minded, persistent, highly collaborative and with a passion for delivering business results

Come join a winning team! We have an exciting opportunity to help expand your knowledge, skills, and abilities.