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**Lead Infrastructure Engineer - Storage** - At JPMorganChase, drive enterprise NAS architecture, guide strategic storage platforms, and enhance performance. - Manage workstreams spanning NAS reference architectures, resiliency patterns, and automation/guardrails. - Evaluate, and recommend storage products (NetApp, Dell, VAST Data, etc.) based on clear, evidence-based analysis. - Collaborate cross-functionally to resolve systemic issues and modernize technology processes. - Improve performance through enhanced observability, preventative controls, and reduced incidents. - Leverage AI-enabled workflows (LLMs, MCP, skills/agents) for optimized documentation and automation. - Requires 5+ years of enterprise-scale storage experience, particularly with NAS platforms. - Demonstrate expertise in infrastructure engineering, architecture standardization, and scripting languages (Python, PowerShell, Bash). - Support SRE teams during escalations, driving durable root-cause fixes. - Additional experience with public cloud storage and automation tools like Terraform, Ansible, desirable.

Compensation: Not specified USD
City: Not specified
Country: United States

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Location: Columbus, OH, United States

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer (Storage) at JPMorganChase within Infrastructure Platforms, Foundation Services team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

Applies technical expertise and problem-solving methodologies to projects of moderate scope, primarily focused on enterprise NAS architecture, engineering standards, and strategic platform direction

Drives a workstream or project consisting of one or more infrastructure engineering technologies (e.g., NAS reference architectures, resiliency patterns, performance engineering standards, automation/guardrails)

Defines, documents, and governs design and configuration standards; in the initial ramp-up period, establishes and drives adoption of standardized NAS configuration and design patterns across the platform

Leads vendor/product evaluations (requirements definition, RFI/RFP support, technical deep dives, interoperability assessments, POCs, sizing, lifecycle planning) and delivers clear, evidence-based recommendations to inform roadmap decisions

Partners with compute, network, cloud, application, and cybersecurity teams to architect and implement changes required to resolve systemic issues and modernize technology processes

Improves platform performance and stability by enhancing observability, performance engineering practices, and preventative controls, with a near-term focus on reducing performance incidents through root-cause remediation and durable standards

Strongly considers upstream/downstream data and systems implications (e.g., User Authentication mechanisms (e.g. Active Directory, LDAP), encryption/key management dependencies, backup/restore, DR, network paths, application I/O profiles) and advises on mitigation actions

Supports SRE teams as needed through technical consultation and escalation support for complex incidents and problem management, driving long-term fixes over one-off remediation

Leverages AI-enabled engineering workflows (e.g., LLMs, MCP, skills/agents, where approved) to optimize analysis, documentation, automation, and knowledge capture

Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

5+ years of enterprise-scale storage experience, with significant depth in NAS platforms/services

Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments

Demonstrated strength in architecture and standardization, including reference architectures, configuration baselines, and control/guardrail design

Experience with storage products from vendors such as NetApp, Dell, VAST Data, Weka, DDN, Pure Storage (or equivalent), with the ability to rapidly learn and critically evaluate new platforms

Proven ability to work independently to understand vendor products and services, ask the right questions, and translate requirements into secure, scalable solutions

Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Python, PowerShell, Bash, etc.); experience automating repeatable operational tasks

Strong troubleshooting and problem-solving skills, including ability to support SRE teams during escalations and drive durable root-cause fixes

Drives to continue to develop technical and cross-functional knowledge outside of the product

Strong written and verbal communication skills, including producing clear standards, designs, and operational documentation

Preferred qualifications, capabilities, and skills

Experience with public cloud providers (AWS/Azure/GCP), hybrid connectivity patterns, and storage/migration concepts

Experience with automation / IaC / configuration management (e.g., Terraform, Ansible, or similar) and CI/CD-aligned engineering practices

Familiarity with Agile tools and processes (e.g., Jira/Confluence) and iterative delivery

Familiarity with AI systems applied to engineering productivity, including safe/controlled use of LLMs, agentic workflows, MCP, and skills/agents (subject to firm-approved tools and data-handling requirements)

Experience operating in regulated or highly controlled environments, including audit/control participation and operational risk management

Carry out infrastructure engineering solutions for our File Storage service across multiple technical areas as a part of an agile team

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