Location: San Francisco, CA, United States

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms, Network Services team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job Responsibilities 
    Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to drive changes required to resolve issues and modernize the organization and technology processes
    Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
    Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
    Partner with risk, audit, and compliance. Translate regulatory requirements into sound engineering decisions. Serve as subject matter expert to internal auditors and, where appropriate, to regulators.
    Develop other engineers. Mentor across the team on technical depth and engineering judgment. Lead architecture reviews, ADRs, and design discussions. Help identify and grow the next generation of senior engineers even though you will not line-manage them.
    Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
    Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills
    Formal training or certification on infrastructure engineering concepts and 5+ years applied experience 
    Deep knowledge of one specific infrastructure technology and scripting languages
    Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
    Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
    Curiosity and systems thinking. You ask the right questions, hold the broader picture in view, and can explain how interconnected systems fit together.
    Network fabric and connectivity design and operational depth in routing, switching, wireless, and WAN across any of our preferred technologies listed below.
    Security, edge and segmentation experience securing the perimeter and enforcing Zero Trust segmentation using any of our preferred technologies listed below.
    Engineering toolchain proficiencyability to automate, version-control, and observe network/infrastructure services using modern engineering practices
    Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
    Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Preferred qualifications
Network fabric and connectivity: Cisco, Juniper, Arista, Juniper Mist, Cisco/Viptela, Fortinet; BGP, OSPF, MPLS, EVPN/VXLAN, SD-WAN; enterprise Wi Fi (Wi Fi 6E / Wi Fi 7), 5G / private cellular.
Security, edge and segmentation: Palo Alto, Zscaler; IPsec, TLS, ZTNA, micro-segmentation.
Engineering toolchain: Python, Ansible, Terraform, Git, GitHub Actions / Jenkins; ThousandEyes, Splunk, Grafana, Wireshark.
AI as an engineering tool: comfort using approved AI assistants to accelerate analysis, scripting, documentation, and troubleshooting; we are looking for engineers who use AI tooling as a force multiplier not engineers who build AI/ML systems.
 

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chases review of criminal conviction history, including pretrial diversions or program entries.

Carry out critical infrastructure engineering solutions across multiple technical areas as an integral part of an agile team