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J.P. Morgan Wealth Management - Vice President, Lending Solutions Desk Lead

ExperiencedNo visa sponsorship
J.P. Morgan logo

at J.P. Morgan

Bulge Bracket Investment Banks

Posted 14 days ago

No clicks

**J.P. Morgan - Vice President, Lending Solutions Desk Lead, Wealth Management** Lead, grow and transform a lending desk, scaling operations to support financial advisors. Balance complex case management with team leadership. Drive consistency, quality, and risk management through playbooks, coaching and process enhancement. Collaborate cross-functionally with partners including credit, underwriting and legal. Minimum 6 years financial services experience, wealth management lending expertise, and organizational project management skills required. Valid Series 7, 66 (or 63/65) and SIE certification needed. Proven people leadership and preferred operational improvement skills a plus.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
United States

Full Job Description

Location: OH, United States

Shape how lending support scales across a growing Wealth Management businesswhile building talent and elevating the client experience.

As the Lending Desk Lead within JPMorganChase Wealth Management, you will lead and develop a centralized lending desk that supports Financial Advisors and market leadership. You will act as a player-coachbalancing senior, complex lending support with day-to-day desk leadershipwhile building a scalable operating model that standardizes best practices, improves execution, and reinforces disciplined risk management and policy alignment.

Job responsibilities

  • Lead as a player-coach by balancing senior case coverage with management of the centralized lending desk supporting Financial Advisors and market leadership
  • Execute the desk coverage model, engagement routines, and service standards to ensure consistent responsiveness and quality
  • Develop repeatable playbooks, talk tracks, and opportunity frameworks aligned to credit policy and risk appetite
  • Provide structuring and execution support by coordinating with credit, underwriting, product, legal, and operations partners
  • Mentor and develop junior team members through coaching, training, case reviews, and quality controls
  • Own intake, prioritization, and triage of inbound requests, including timely escalation of exceptions and risks
  • Drive scale by partnering with operations and technology to streamline workflows, standardize processes, and introduce automation
  • Required qualifications, capabilities, and skills

  • Minimum 6 years of financial services experience
  • Valid and active SIE, Series 7, and Series 66 (or 63/65), or ability to obtain within 120 days of start date
  • Wealth management lending experience across mortgage, margin, and/or securities-based lending
  • Strong partnership and people skills with the ability to collaborate across all organizational levels
  • Exceptional analytical, written, and presentation skills, including comfort presenting to large groups
  • Strong organizational and project management skills with the ability to manage multiple priorities
  • Flexibility, adaptability, and ability to perform under pressure in a dynamic environment
  • Preferred qualifications, capabilities, and skills

  • Experience leading a centralized desk or shared-services operating model
  • Demonstrated ability to define and use KPIs to improve service quality, capacity, and outcomes
  • Experience partnering with technology and operations teams to implement workflow tooling or automation
  • Proven people leadership experience, including coaching and talent development
  • Lead a centralized lending desk that accelerates advisor success and delivers exceptional client lending experiences.

    J.P. Morgan Wealth Management - Vice President, Lending Solutions Desk Lead

    Compensation

    Not specified

    City: Not specified

    Country: United States

    J.P. Morgan logo
    Bulge Bracket Investment Banks

    14 days ago

    No clicks

    at J.P. Morgan

    ExperiencedNo visa sponsorship

    **J.P. Morgan - Vice President, Lending Solutions Desk Lead, Wealth Management** Lead, grow and transform a lending desk, scaling operations to support financial advisors. Balance complex case management with team leadership. Drive consistency, quality, and risk management through playbooks, coaching and process enhancement. Collaborate cross-functionally with partners including credit, underwriting and legal. Minimum 6 years financial services experience, wealth management lending expertise, and organizational project management skills required. Valid Series 7, 66 (or 63/65) and SIE certification needed. Proven people leadership and preferred operational improvement skills a plus.

    Full Job Description

    Location: OH, United States

    Shape how lending support scales across a growing Wealth Management businesswhile building talent and elevating the client experience.

    As the Lending Desk Lead within JPMorganChase Wealth Management, you will lead and develop a centralized lending desk that supports Financial Advisors and market leadership. You will act as a player-coachbalancing senior, complex lending support with day-to-day desk leadershipwhile building a scalable operating model that standardizes best practices, improves execution, and reinforces disciplined risk management and policy alignment.

    Job responsibilities

  • Lead as a player-coach by balancing senior case coverage with management of the centralized lending desk supporting Financial Advisors and market leadership
  • Execute the desk coverage model, engagement routines, and service standards to ensure consistent responsiveness and quality
  • Develop repeatable playbooks, talk tracks, and opportunity frameworks aligned to credit policy and risk appetite
  • Provide structuring and execution support by coordinating with credit, underwriting, product, legal, and operations partners
  • Mentor and develop junior team members through coaching, training, case reviews, and quality controls
  • Own intake, prioritization, and triage of inbound requests, including timely escalation of exceptions and risks
  • Drive scale by partnering with operations and technology to streamline workflows, standardize processes, and introduce automation
  • Required qualifications, capabilities, and skills

  • Minimum 6 years of financial services experience
  • Valid and active SIE, Series 7, and Series 66 (or 63/65), or ability to obtain within 120 days of start date
  • Wealth management lending experience across mortgage, margin, and/or securities-based lending
  • Strong partnership and people skills with the ability to collaborate across all organizational levels
  • Exceptional analytical, written, and presentation skills, including comfort presenting to large groups
  • Strong organizational and project management skills with the ability to manage multiple priorities
  • Flexibility, adaptability, and ability to perform under pressure in a dynamic environment
  • Preferred qualifications, capabilities, and skills

  • Experience leading a centralized desk or shared-services operating model
  • Demonstrated ability to define and use KPIs to improve service quality, capacity, and outcomes
  • Experience partnering with technology and operations teams to implement workflow tooling or automation
  • Proven people leadership experience, including coaching and talent development
  • Lead a centralized lending desk that accelerates advisor success and delivers exceptional client lending experiences.