**Implementation Analyst** in Riyadh, Saudi Arabia, leads client onboarding for cash management solutions. Manage multiple projects, partner with cross-functional teams, and ensure timely delivery. Key responsibilities include project planning, stakeholder management, risk assessment, and issue resolution. Requires 3-7 years' experience in implementation or project delivery roles within financial services. Proficient in Microsoft Office Suite, strong data skills, and collaborative mindset essential. Familiarity with Saudi payments landscape, cash management practices, and securities services preferred. Lead projects from initial scoping to client handover, driving successful cash management implementations for Saudi clients.
Full Job Description
Location: Riyadh, Saudi Arabia
Join a client-facing onboarding team where you will help deliver high-quality cash management implementations for Saudi Arabia-based clients. You will partner closely with colleagues across sales, product, client service, and operations to provide a seamless end-to-end client experience. This is an opportunity to build deep implementation and cash management expertise while helping clients realize value faster through disciplined execution and strong stakeholder management.
As an Implementation Analyst at JPMorganChase within the Treasury Services onboarding team for Global Corporate Banking in Europe, Middle East and Africa, you will lead client onboarding implementations from initial scoping through go-live and transition to client service. You will serve as a central point of contact, ensuring clear plans, timely execution, and proactive risk management. You will contribute to a consistent, high-quality methodology that improves client experience while accelerating time to revenue.
Job responsibilities
Implement cash management solutions of varying size and complexity for Saudi Arabia-based clientsManage multiple projects concurrently, serving as a central point of contact for clients and internal stakeholdersPartner with sales, product, client service, operations, and other internal teams to deliver successful outcomesDevelop and maintain project plans, clarifying roles, tasks, timelines, and dependencies with clients and partnersFacilitate regular client meetings and status calls to review progress, actions, risks, and next stepsCoordinate internal and external activities to deliver solutions within agreed timeframesProvide accurate status reporting and escalate issues that could impact the client experience or target datesReview client requirements, implementation documentation, and data with strong attention to detailIdentify process gaps and improvement opportunities, contributing to initiatives that strengthen delivery qualityRequired qualifications, capabilities, and skills
Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial servicesExperience working with corporate and/or financial institution clients in a client-facing capacityStrong project management and organizational skills, including the ability to prioritize and manage competing deadlinesStrong verbal, written, and interpersonal communication skills with clients and internal stakeholdersDemonstrated attention to detail and ability to work accurately in a deadline-driven environmentStrong analytical and problem-solving skills, including issue identification, root-cause investigation, and escalation judgmentProficiency in Microsoft Excel, including maintaining trackers, validating data, and producing reports; working knowledge of PowerPoint and WordStrong data skills, including comfort working with large datasets and maintaining structured project reportingAbility to build strong working relationships and collaborate effectively within a team environmentPreferred qualifications, capabilities, and skills
Familiarity with cash management and payments implementation practices and lifecycle governanceExposure to Saudi Arabia payments landscape (for example SADAD, SARIE, Payroll/Wage Protection System)Knowledge of SWIFT connectivity and ISO 20022 payment standards and formatsExperience with securities services products in addition to Treasury Services solutions Manage Saudi client implementations for cash management solutions, guiding projects from kick-off through testing, go-live, and handover. 
