Location: Madrid, Spain

Excited by the opportunity to build innovative digital retail banking products and services, backed by one of the worlds leading financial services companies?

Join Chase, our digital consumer bank, at our JPMorganChase office in Madrid. As we continue to grow and expand, were looking for a passionate Growth Marketing Lead within the International Consumer Bank, you will serve as the senior in-market growth leader, accountable for defining and delivering the full local growth plan from first customer touch through onboarding, activation, engagement, and product deepening. You will bring together data fluency, martech partnership, and cross-functional leadership to drive measurable outcomes across the customer funnel. This is a high-impact, high-visibility role at the intersection of strategy, performance, and execution where your decisions directly shape the trajectory of a growing digital bank in your market.

Job responsibilities

    Own the end-to-end growth strategy and operating plan for your market, setting clear goals and key performance indicators across the full customer funnel from awareness and application through activation, retention, and product adoption
    Define market-level performance rhythms, funnel analytics, and cohort measurement frameworks; translate insights into prioritized test-and-learn roadmaps that drive continuous improvement
    Partner with the central Media organization to shape local acquisition strategy, refine cost-per-acquisition targets, conversion goals, and quality guardrails, and deliver efficient new-to-bank growth
    Build and optimize lifecycle marketing programs across onboarding, activation, engagement, retention, and cross-sell leveraging behavioral, transactional, and preference data within regulatory and consent boundaries
    Design and evolve local referral and incentive strategies aligned to global frameworks, building business cases that balance economics, customer impact, and risk controls
    Serve as the in-market growth representative to the central Marketing Technology Platform team, translating local requirements into clear capabilities, use cases, and roadmap priorities
    Collaborate with Product teams to embed growth loops, conversion improvements, and upsell surfaces directly into the app experience removing friction and improving customer outcomes
    Partner with Legal, Risk, and Compliance to enable marketing velocity while meeting regulatory, conduct, and customer communication standards
    Lead and develop an in-market growth team or matrixed resources, fostering a high-performance, experimentation-led culture across lifecycle, growth strategy, and local execution
    Communicate performance, insights, and investment recommendations to senior leaders with clarity highlighting outcomes, learnings, risks, and trade-offs

Required qualifications, capabilities, and skills

    Formal training or certification on marketing concepts and extensive years of experience
    Proven track record defining and delivering growth outcomes in a digital-first consumer business such as ecommerce, fintech, marketplace, subscription, or mobile-first products with strong measurement discipline across cost-per-acquisition, funnel conversion, activation, retention, and product adoption
    Demonstrated experience partnering with centralized media buying and execution teams to shape acquisition strategy and drive performance optimization
    Deep data fluency, including the ability to lead with cohort analysis, funnel diagnostics, experimentation design, incrementality concepts, and clear key performance indicator definitions
    Martech proficiency ability to define capability requirements, influence platform roadmaps, and partner with central platform teams to deliver tools and journeys that enable growth (platform ownership not required)
    Strong leadership and stakeholder management skills, with demonstrated ability to align cross-functional teams including Product, Risk, Compliance, Operations, and Technology in complex, highly governed environments
    Experience building and scaling lifecycle marketing programs across owned channels such as push notifications, in-app messaging, email, and SMS

Preferred qualifications, capabilities, and skills

    Experience supporting the launch or scaling of a digital consumer product in a new market
    Experience designing and optimizing referral and incentive programs, including economic modeling and controls
    Experience marketing regulated financial products and operating within consent and privacy frameworks
    Experience partnering with product teams to improve in-app conversion and engagement through structured experimentation
    Familiarity with investment or wealth product marketing alongside core banking products

 

Lead the launch and growth of Chase in Spain - shaping strategy, building awareness, and driving customer acquisition from the ground up.