Location: New York, NY, United States

The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.                                                                                                                                                                                                                                                         As a Partnerships Director in Commerce Payments you will lead the overall management of our wallet and network strategic partners.

 

Job Responsibilities

• Lead a team of product focused relationship managers, driving product initiatives within Commerce Payments (notably tokenization and provisioning) through a highly efficient partnerships organization
• Own internal and external partner management initiatives (quarterly business reviews, monthly reporting, overall day to day management) in our product area to ensure Chase cards work seamlessly in digital wallets
• ​Maintain senior product relationships with key external wallet partners (Apple, Google, Samsung, PayPal, FinTechs, direct merchant provisioning, etc.) and network partners (Visa, Mastercard) in the tokenization and provisioning product area.
• Strengthen, manage and report on strategic partner plans/initiatives and overall partner health
• Collaborate with internal cross functional partners (product, corporate development, analytics, finance, fraud, legal etc.) to influence product strategy for tokenization and provisioning and drive related external partnership discussions
• Own and drive compliance with all contractual obligations and commitments with key partners
• Collaborate with Corporate Development on deal structures and terms for joint partnerships

 

Required Qualifications, Capabilities, And Skills

• 12+ years of experience in strategic partnerships focused in the payments industry
• Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, with strong interested in digital payment products
• Candidate should have exceptional relationship management and team leadership skills
• Experience working in a product focused environment with significant internal and external dependencies
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Proven success in collaborating, influencing, and guiding decisions with multiple cross-functional stakeholders, including product, technology, design, data analytics and controls
• Experience negotiating commercial deals to support new product initiatives
• Structured thinker, effective communicator with excellent written and verbal communication skills

 

Preferred Qualifications, Capabilities, And Skills

• Experience working at or with wallet providers, payment platforms or payment networks
• Experience leading large cross-functional initiatives to drive top of wallet behavior, increase wallet spend, improve token authorization rate and/or reduce token fraud rate

Chase is seeking a Partnerships Director to lead the overall management of our wallet and network strategic partners.