Location: LONDON, United Kingdom

Help make operations simpler, safer, and more scalable by improving how work gets done end to end. In this role, you will partner across teams to identify inefficiencies, strengthen governance routines, and improve risk-and-control transparency. You will translate complex workflows into practical actions and measurable outcomes. This is an opportunity to shape operating practices beyond day-to-day execution.

As an Equity Derivatives Trading Services - Efficiency Strategy Associate in the Equity Derivatives Trading Services Team, you will partner with operational teams and stakeholders to understand current workflows, identify risks and inefficiencies, and carry improvements through to adoption. You will apply structured problem-solving, clear communication, and sound judgment to align teams on priorities and deliver measurable outcomes.

Job responsibilities

• Map current-state processes, including ownership, decision points, and key controls
• Analyse process performance to identify root causes and improvement opportunities
• Design governance routines that enable decisions and accountability, including agendas, materials, actions, and follow-ups
• Coordinate issue management and escalation to support timely resolution and capture lessons learned
• Improve risk-and-control transparency by helping maintain control inventories and monitoring evidence quality and completion
• Support audit readiness by organizing evidence, maintaining documentation, and helping teams close gaps on time
• Coordinate change delivery, including impact assessments, rollout plans, communications, and adoption tracking
• Partner with cross-functional stakeholders to identify opportunities for standardization and automation

Required qualifications, capabilities and skills

• Demonstrated practical experience in operations, governance, process improvement, controls, or change delivery within a regulated environment
• Strong structured problem-solving skills, including the ability to break down ambiguous problems and propose practical options
• Strong written and verbal communication skills, including explaining complex topics in plain language
• Demonstrated stakeholder management skills, including the ability to coordinate across teams and balance competing priorities
• Sound judgment, including the ability to raise risks and challenge constructively

Preferred qualifications, capabilities and skills

• Experience supporting process improvement initiatives, operating model work, or business architecture documentation
• Knowledge of equity derivatives and the trade lifecycle, including trade capture, settlement, reconciliation, and corporate actions
• Technical mindset with the ability to understand system workflows, including familiarity with tools such as Alteryx and interest in emerging technologies
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

Shape equity derivatives operations through governance, process improvement, and risk-and-control transparency.