Bulge Bracket Investment Banks

Posted 2 days ago

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**Quality Control Analyst (Equipment Finance) in Metro Manila, NCR** Drive quality improvement in high-volume equipment finance transactions. Review complex customer files and transactions, identify trends, and enhance process performance. Collaborate with cross-functional teams to enforce consistent practices and drive continuous improvement. **Responsibilities:** - Conduct rigorous quality reviews against established criteria - Document results accurately in quality tracking systems - Meet service level agreements for quality-related requests - Follow documented quality policies and procedures - Identify error trends and escalate opportunities for improvement - Prepare standard reports and track activity - Build strong end-to-end operational process knowledge - Partner with processors and stakeholders to provide clear feedback - Collaborate with fellow analysts to share best practices and improve consistency - Participate in quality, controls, and departmental projects **Qualifications:** - Proven attention to detail and ability to perform independent reviews - Strong organizational skills and ability to manage competing deadlines - Proven ability to deliver accurate work in high-volume, quality-controlled environments - Effective written and verbal communication skills - Strong analytical and problem-solving skills - Proficiency in Microsoft Excel and general tracking/reporting tools - Ability to work effectively in teams and collaborate across functional groups

Compensation: Not specified
City: Manila
Country: Not specified

Full Job Description

Location: Metro Manila, National Capital Region, Philippines

Help strengthen the quality and control environment in a fast-paced operations setting. You will review complex transactions, identify trends, and improve how work is performed across teams. You will collaborate with partners to reinforce consistent practices and support continuous improvement. Your work helps ensure clients and internal stakeholders receive accurate, timely outcomes.

As a Quality Analyst in the Equipment Finance Quality team, you will perform quality reviews for complex and multi-layered transactions to support accurate processing and strong controls. You will document results, track trends, and provide actionable feedback that improves performance and reduces recurring errors. You will partner across functional teams to support consistent quality standards and meet service level agreements.

Job responsibilities

Perform quality reviews of customer files and transactions against established quality control criteria

Document review results accurately in the quality tracking system for monitoring and reporting

Complete quality-related requests within defined service level agreements

Follow documented quality policies, procedures, and review guidelines

Maintain and update testing job aids and procedures to keep them current

Identify error trends and escalate opportunities for training, coaching, or process improvement

Prepare standard reports, issue logs, and tracking artifacts to summarize outcomes and activity

Build and apply strong working knowledge of end-to-end operational processes supported by the team

Partner with processors and stakeholders to provide clear feedback on defects and required corrections

Collaborate with fellow Quality Analysts to share best practices and improve review consistency

Participate in quality, controls, and departmental projects, including control walkthrough discussions and sample gathering

Required qualifications, capabilities and skills

Demonstrated attention to detail and ability to perform independent reviews with moderate supervision

Strong organizational and prioritization skills, with the ability to manage competing deadlines

Proven ability to deliver accurate work in a high-volume, quality-controlled environment

Effective written and verbal communication skills to document findings and provide feedback

Strong analytical and problem-solving skills, including critical thinking

Proficiency in Microsoft Excel and general computer applications used for tracking and reporting

Ability to research and validate information to support quality review conclusions

Ability to work effectively in a team environment and collaborate across functional groups

Ability to build positive working relationships to support risk identification and issue resolution practices

Preferred qualifications, capabilities and skills

Experience performing quality assurance, quality control, audit, or testing activities in an operations environment

Experience supporting equipment finance, lending operations, or similar transaction-based workflows

Experience developing or maintaining job aids, procedures, or reporting templates

Quality Analyst or Business Analyst experience

Conduct complex quality reviews for equipment finance transactions, ensuring accuracy, controls, and timely issue escalation.

Full Job Description