Location: Westerville, OH, United States

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the worlds most innovative financial organizations.

As a Senior Product Associate in Debit Product within Consumer Bank, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product leaders to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Performs end-to-end functional testing, identifying and driving successful closure of defects 
• Supports timely triage and resolution of production incidents across the product ecosystem
• Builds and cultivates relationships with diverse stakeholders

 

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Sharp analytical and problem-solving skills with excessive attention to detail. Ability to synthesize large volumes of information to inform decisions and drive work forward
• Excellent written and verbal communication skills; able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross functional partners
• Openness to an environment of active developmental feedback from peers and leaders

 

Preferred qualifications, capabilities, and skills

• 46 years of product management experience in payments domain

Promote innovation in product development, user research, and analysis to shape and optimize our offerings