Location: Shanghai, China

Network Services (NS), part of Infrastructure Platforms (IP), provides connectivity for clients across the firm that all people and systems connect smoothly and securely, enabling the transport and sharing of data.  Corporate Network provides best-in-class, scalable, reliable, and resilient network connectivity for data, voice, video and wireless at all corporate office locations globally.

 

Job Description / Responsibilities:

As a Corporate Network Engineer, you will work in a team environment to provide support including: 

       Perform highly technical network software and hardware configurations.

       Engineer, or review and approve new configurations prior to implementation, and interact with engineering and support teams during project turnover to ensure adherence to standards compliance.

       Collaborate with clients, implementation, and operations personnel.

       Be apprised of and recommend the implementation of new network technologies to improve stability, supportability, and performance within the network.

       Interact with developers and implementers of new applications to better understand enterprise impact of new traffic streams. Continually evaluate current state of configuration to identify ways to improve service to our users and customers.

       Communicate findings to performance engineering / architecture within Network Services  and the LOB (Line of Business).

       Creating and communicating service delivery procedures and run-books.

       Provide 4th level escalation support in Severity 1 networking problems.

       Perform internal formal and informal training of network support and engineering staff including Operations. 

       Perform duties following all JPMC standards regarding engagement, change management and escalations.

       Evening/weekend work a requirement.

 

Qualifications / Experience:

       Equivalent of a B.S. in Computer Science, Computer Engineering, or Electrical/Electronic Engineering.

       7-10 years of experience of LAN/WAN engineering including implementing production solutions  .

       Extensive knowledge of class Cisco Routers and layer 2/3 Switches, load balancers, VPNs, firewalls, NAT, Spanning Tree, Multicast, MPLS, Frame Relay, QOS and TCP/IP routing including EIGRP, OSPF, BGP a must.

       Experience with Cisco Native IOS and current routing/switching hardware platforms.

       Knowledge of legacy protocols, RSRB, DLSW, IPX, SNA, caching, and IDS a bonus

       CCIE, Written CCIE, or on the CCIE Track  

       Cisco IP Telephony, project management, firewall experience, technical writing is a plus.        

       Broadcom Proxy, F5, Arista and Juniper experience a bonus.

       Trading floor, financial industry and international experience is a plus and highly desired.

Infrastructure Platforms (IP) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of IP is to balance both business alignment and the centralized delivery of core products and services. IP is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.