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**VP Control Manager: Drive Risk Assessment and Control in Consumer Banking** Proactively manage and mitigate risks for JPMorgan Chase's Consumer and Community Banking. Spearhead control strategies, foster continuous risk assessment, and enhance issue management. Leverage data analytics and tech, and collaborate across CCB, Legal, Compliance, and Audit. **Responsibilities:** - Lead control strategy development to mitigate risks - Implement integrated, continuous risk assessment approaches - Strengthen issue management, including real-time detection, escalation, and remediation - Analyze data to improve control environment and identify trends - Align priorities with stakeholders and deliver impactful outcomes - Lead and develop high-performing teams focused on excellence and innovation **Qualifications:** - 7+ years of experience in financial services, including controls, audit, and operational risk - Proven track record in designing, enhancing, and operating control frameworks - Strong risk management understanding and knowledge of regulatory environments - Excellent analytical, stakeholder management, and communication skills - Experience with data analytics and automation tools - Background in consumer banking and/or large, matrixed organizations a plus - Relevant certifications and advanced degrees preferred

Compensation: Not specified
City: Not specified
Country: United States

Full Job Description

Location: Wilmington, DE, United States

Join JPMorganChase and help shape the future of risk and control management. Step into a pivotal role where your compliance and risk expertise strengthens how we operateenabling innovation while protecting our customers, colleagues, and the firm.

As a VP Control Manager within the Consumer and Community Banking (CCB) organization, you will help lead and build an enhanced control framework that supports a continuous and integrated approach to risk assessment. You will partner across CCB and second-line functions to drive top-down risk analysis, real-time control issue detection and escalation, root cause analysis, and remediationcontinuously improving the control environment.

Job responsibilities

Spearhead the design and execution of control strategies to proactively identify and mitigate compliance and operational risks

Drive an integrated, continuous approach to risk assessment, including top-down risk analysis and monitoring

Strengthen issue management practices, including real-time detection, escalation, root cause analysis, and remediation tracking

Leverage data analytics, automation, and technology to identify trends, translate business needs into insights, and improve the control environment

Partner with internal stakeholders across CCB, Legal, Compliance, Audit, and Risk to align priorities, ensure transparency, and deliver outcomes

Lead and develop a high-performing, inclusive team and culture focused on innovation, operational excellence, and continuous improvement

Required qualifications, capabilities, and skills

7+ years of experience in financial services, including controls, audit, quality assurance, compliance, and/or operational risk management

Demonstrated ability to design, enhance, and operate control frameworks, including escalation and issue management practices

Strong understanding of risk management concepts and the policy/procedural and regulatory environment relevant to banking operations

Proven analytical capabilities: ability to synthesize complex information, identify root causes, challenge assumptions, and communicate risk insights

Data literacy and comfort using analytics and automation to improve reporting, monitoring, and control effectiveness

Strong stakeholder management and influencing skills across senior, cross-functional partners; ability to explain complex topics clearly

People leadership skills, including coaching, inclusive team leadership, and strong written/verbal communication and presentation skills

Preferred qualifications, capabilities, and skills

Experience supporting fraud, cybersecurity, and/or technology-related operational risk and control initiatives

Experience implementing control automation and/or applying machine learning/advanced analytics concepts in risk and control contexts

Background in consumer banking and/or large, matrixed organizations with global stakeholders

Relevant certifications (e.g., CIA, CISA, CRISC, CAMS) and/or advanced degree a plus

Lead the Consumer and Community Banking control framework to strengthen risk assessment, detect issues early, and drive remediation.

Full Job Description

Location: Wilmington, DE, United States

Job responsibilities

Spearhead the design and execution of control strategies to proactively identify and mitigate compliance and operational risks

Drive an integrated, continuous approach to risk assessment, including top-down risk analysis and monitoring

Strengthen issue management practices, including real-time detection, escalation, root cause analysis, and remediation tracking

Leverage data analytics, automation, and technology to identify trends, translate business needs into insights, and improve the control environment

Partner with internal stakeholders across CCB, Legal, Compliance, Audit, and Risk to align priorities, ensure transparency, and deliver outcomes

Lead and develop a high-performing, inclusive team and culture focused on innovation, operational excellence, and continuous improvement

Required qualifications, capabilities, and skills

7+ years of experience in financial services, including controls, audit, quality assurance, compliance, and/or operational risk management

Demonstrated ability to design, enhance, and operate control frameworks, including escalation and issue management practices

Strong understanding of risk management concepts and the policy/procedural and regulatory environment relevant to banking operations

Proven analytical capabilities: ability to synthesize complex information, identify root causes, challenge assumptions, and communicate risk insights

Data literacy and comfort using analytics and automation to improve reporting, monitoring, and control effectiveness

Strong stakeholder management and influencing skills across senior, cross-functional partners; ability to explain complex topics clearly

People leadership skills, including coaching, inclusive team leadership, and strong written/verbal communication and presentation skills

Preferred qualifications, capabilities, and skills

Experience supporting fraud, cybersecurity, and/or technology-related operational risk and control initiatives

Experience implementing control automation and/or applying machine learning/advanced analytics concepts in risk and control contexts

Background in consumer banking and/or large, matrixed organizations with global stakeholders

Relevant certifications (e.g., CIA, CISA, CRISC, CAMS) and/or advanced degree a plus

Lead the Consumer and Community Banking control framework to strengthen risk assessment, detect issues early, and drive remediation.

Control Manager - Vice President

Full Job Description

Job responsibilities

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

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