scope processes.

Job Responsibilities

• Monitor and assess the operational risk and control environment across assigned processes
• Identify control issues, perform root cause analysis, support remediation efforts, and develop strategies to address recurring themes and trends
• Collaborate with stakeholders to evaluate business risks, control environment, identifying significant gaps and weaknesses, and implement solutions to mitigate control breaks
• Design control-related activities in partnership with Business Executives, including measuring effectiveness of existing controls and change management workflows 
• Follow up with accountable owners to ensure effective and timely issue resolution
• Collaborate across functions to promote integrated risk management and stakeholder confidence across regional operations
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions

 

Required Qualifications, capabilities, and skills

• Bachelor's degree with 3+ years of experience in financial services, focusing on controls, audit, quality assurance, risk management, or compliance
• Strong organizational and time management skills, with the ability to handle multiple priorities concurrently across complex processes
• Demonstrated ability to understand processes and associated risks to inform control design
• Effective communication skills, both written and verbal, with the ability to engage with various levels of management
• Analytical skills, with the ability to synthesize data and draw appropriate conclusions
• Ability to build and maintain partnerships across business units
• Interpersonal and relationship-building skills, with a collaborative approach
• Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite

 

Preferred Qualifications, capabilities, and skills

• Ability to visualize and present complex messages to stakeholders and executives
• Familiarity with control and risk management concepts, with the ability to design, create, and evaluate Control & Operational Risk Evaluations in collaboration with business partners
• Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes

Support and strengthen the risk and control environment by identifying gaps, driving remediation, and partnering across teams.