Location: Plano, TX, United States

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. Drive revenue by leading structured client conversions and accelerating commercial adoption and expansion through disciplined program execution and data-driven decisioning.

As a Client Solutions Experience Manager in Merchant Services Commercial Adoption & Expansion Product Portfolio Operations in Merchant Services, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line driving market expansion, solutions adoption and revenue. You operate as both program leader and performance authoritygoverning solutions from early-stage pilot through scaled client adoption and ongoing expansion. You own end-to-end execution, including pilot readiness, client qualification, onboarding and conversion, and cross-functional project delivery, ensuring every initiative is intentionally launched, actively managed, and progressed toward measurable growth outcomes. By combining rigorous program management with advanced analytics and executive storytelling, you translate pilot and pipeline performance into clear business narratives, client engagement materials, and data-driven actions. You will convert early signals into scalable execution plans, eliminate friction points that block growth, and ensure solutions not only reach General Availability (GA) but continue to expand, driving sustained revenue impact.