at J.P. Morgan
Bulge Bracket Investment BanksPosted 14 days ago
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**Cash Operations Associate** - Seoul, Korea - Manage daily banking product workflow, ensure task timelines, resolve exceptions. - Identify process improvements, train team members. - Collaborate with internal partners, prepare reports, track procedure changes. - **Require**: International Payment Processing Operations experience, SWIFT knowledge. - **Bonus**: Client/third-party bank investigation experience, Bachelor's degree. - Proficient in Microsoft Office Suite, strong interpersonal and problem-solving skills.
- Compensation
- Not specified
- City
- Seoul
- Country
- South Korea
Currency: Not specified
Full Job Description
Location: Seoul, Korea, Republic of
If youre passionate, curious and ready to make an impact, were looking for you to help us grow our businesses for the future.
As a Transaction Processing Associate within the Asia Cash Operations team, you'll be responsible for the operational management and control of the daily workflow for various banking products.
Job responsibilities
- Assist the Team Management in the oversight of the daily activities
- Ensure that all work items are completed as per the agreed timeline
- Monitor the exceptions and ensure that they're resolved in a timely manner
- Identify opportunities for improving the efficiency of the process
- Identify the training requirements of the team members
- Establish excellent relationships with internal business partners with whom the team will need to interact on a regular basis
- Prepare the weekly / monthly reports
Track the changes to the procedures and ensure that the team is fully aware of the changes
Required qualifications, capabilities, and skills
- Experience with and a working knowledge of various aspects of International Payment Processing Operations
- Working Knowledge of SWIFTS and international payment conventions and practices is a must
- Strong interpersonal/communication skills and ability to communicate internally and externally and at all levels
- Experience working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
- Ability to communicate clearly and professionally with stakeholders at multiple levels
- Demonstrates a proactive approach to problem solving, taking ownership of issues, and having the determination to follow through
- Ability to escalate issues as appropriate
- Proficiency with Microsoft Office Suite(e.g., Excel, Word, PowerPoint, Outlook)
Preferred qualifications, capabilities, and skills
- Prior experience in client and third party bank investigations for Multicurrency payments is an added advantage
- Bachelors degree
