**Automation & Continuous Improvement - Associate** transforms regulated operations with smart automation, driving scalable solutions and stronger controls. Role requires 3+ years of automation experience, end-to-end process reimagining, and proficiency in Python, Alteryx, Power Automate, and low-code tools. Collaborate cross-functionally to deliver efficient, controlled, and enhanced customer experiences. Applicants should be adept at data-driven decision-making, problem-solving, and communicating crisp status updates. Preferred candidates will have experience in AI/ML applications, internal AI governance, and AI-powered analytics. Located in Bengaluru, Karnataka, India.
Full Job Description
Location: Bengaluru, Karnataka, India
Make your mark modernizing regulated operations with smart automation, strong controls, and clear career growth in a team that values Diversity, Inclusion & Opportunity.
As a Continuous Improvement and Operations Support Associate within Regulatory Event and Compliance Operations, you will help reimagine processes and deliver scalable automation and testing solutions. You will validate new applications, enhancements, automations, and artificial intelligence and machine learning-enabled solutions before production deployment. You will partner across functions to deliver measurable efficiency gains, stronger controls, and improved customer and employee experiences.
Job Responsibilities:
Build scalable automation solutions using Python, Alteryx, Power Automate, and approved internal automation and artificial intelligence toolsAssess solution options using a pragmatic framework (impact, risk, control strength, scalability, run cost, time-to-value) and recommend sustainable approachesImplement solutions in line with enterprise standards for documentation, testing, change management, communications, monitoring, auditability, and resiliencyDeliver measurable financial impact by improving efficiency, strengthening controls, and enhancing customer and employee experiencesPrioritize multiple initiatives in parallel based on business value, deadlines, risks and impacts, and stakeholder needsAutomate end-to-end user acceptance testing assets and execution, including requirements review, test scenarios, scripts, test data, evidence capture, and defect loggingDefine clear acceptance criteria and delivery plans, breaking work into milestones with explicit dependencies, risks, and mitigationsCommunicate crisp, regular status updates with measurable progress and escalate early when timelines or scope are at riskBalance a quick-to-market mindset with quality to deliver within agreed timelinesStandardize repeatable ways of working (intake templates, testing approaches, reusable automation modules) to improve efficiency, quality, and consistencyCollaborate with Product, Technology, Legal, Regulatory, and Compliance and Controls partners to deliver high-quality solutions and build strong relationships
Required qualifications, skills, and capabilities:
Demonstrate 3+ years of end-to-end automation experience in business transformation and user acceptance testingMaintain and improve automated test frameworks using Cucumber and Gherkin with PythonApply expert proficiency in Python, Alteryx, Power Automate, and other low-code automation toolsUse Jira and Agile methodologies to plan, track, and deliver workExhibit strong analytical, problem-solving, data-driven decision-making, and collaboration skillsPreferred qualifications, skills, and capabilities:
Apply practical experience using artificial intelligence and machine learning in automation, including familiarity with tool-using agents, orchestration, guardrails, evaluation, and human-in-the-loop patternsDemonstrate awareness of internal artificial intelligence governance and guardrails (for internal candidates)Leverage large language model-assisted development workflows and approved tools, including familiarity with internal agent development capabilitiesDeveloping experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes. Drive automation and testing improvements that strengthen controls, cut manual work, and improve customer and employee outcomes 
