Bulge Bracket Investment Banks

Posted 5 days ago

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**Associate – AI Solutions and Business Enablement** (New York, NY): Manage AI platform day-to-day operations, governance, and service. Coordinate cross-functional activities in release execution, intake, billing, and risk management. Collaborate with product, engineering, and risk stakeholders to ensure platform reliability and responsible AI use. Ideal candidate has 2+ years in business management or similar roles, excellent organization and communication skills, and experience with AI concepts.

Compensation: Not specified
City: New York City
Country: United States

Full Job Description

Location: New York, NY, United States

Join a team that enables responsible adoption of generative AI across a large, complex organization. You will help operate and continuously improve a secure employee-facing AI platform that supports business use cases at scale. This role offers high visibility across product, engineering, and risk and control partners. You will build durable operating processes, strengthen governance, and improve the end-to-end user experience.

As an Associate in AI Solutions and Business Enablement, you will support the day-to-day operations, governance, servicing, and business management of the firms generative AI application, LLM Suite. You will coordinate activities across release execution, intake and servicing, billing support, access and capacity management, and audit readiness. You will partner with product, engineering, and independent risk and control stakeholders to help ensure the platform operates reliably and responsibly. You will manage multiple workstreams, track open actions, and drive process improvements in a fast-moving technology environment.

This is an execution-oriented role for a highly organized candidate who can synthesize inputs, maintain rigorous follow-through, and communicate clearly with stakeholders at all levels. You will bring structure to complex operational needs and help scale consistent ways of working.

Job responsibilities

Coordinate release activities by tracking milestones, dependencies, approvals, communications, and open risks

Support monthly billing operations by preparing usage reporting, investigating variances, and coordinating stakeholder follow-ups

Prepare for governance and operating meetings by creating materials, tracking decisions, maintaining action logs, and publishing status updates

Support risk, control, compliance, legal, technology risk, and model risk inquiries by gathering evidence and coordinating responses

Triage operational intake requests, prioritize work with stakeholders, and identify recurring themes to reduce repeat issues

Maintain resiliency and operational readiness documentation, including runbooks, testing coordination, and follow-up tracking

Support access troubleshooting, entitlement reviews, and user issue resolution with internal platform partners

Assist with audit support and requests for information by coordinating fact-finding, documentation, and timely responses

Monitor and report on usage limits, spend controls, capacity needs, and subscription mapping to inform capacity planning

Maintain accurate application profile records for LLM Suite and related capabilities in internal systems

Required qualifications, capabilities, and skills

Bachelors degree

Minimum two years of experience in business management, operations, project management, product operations, technology governance, or risk and controls

Experience coordinating deliverables across multiple stakeholders, including maintaining action tracking, status reporting, and execution against deadlines

Strong written and verbal communication skills, including the ability to produce clear, audience-appropriate updates and materials

Demonstrated analytical skills, including the ability to interpret usage or operational metrics and investigate variances and drivers

Strong organizational skills with the ability to manage multiple priorities independently in a fast-paced environment

Demonstrated ability to collaborate and influence across teams without direct authority

High attention to detail and sound judgment when handling governance, risk, and control-related requests

Preferred qualifications, capabilities, and skills

Experience supporting a technology platform operating model, including intake, servicing, release coordination, and audit readiness

Familiarity with large language models, machine learning, or generative AI concepts

Working knowledge of data analysis and reporting tools (for example: Python, Alteryx, or Tableau)

Support generative AI platform operations, governance, and servicing across a large enterprise.

Full Job Description