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**Applied AI ML Director: Drive Agentic Systems Platform** Direct AI growth, Palo Alto. As **Director of Applied AI/ML** at JPMorganChase, shape agentic system building, evaluation, deployment at scale. Design, code, partner across teams for enterprise-wide agentic AI. Skills needed: 10+ years AI/ML experience, software engineering proficiency, expertise in PyTorch/TensorFlow, agentic and generative AI systems understanding, cloud/Kubernetes experience. Influence teams, drive technical decisions. Preferred: open-source ML framework optimization, Kubernetes deployment automation, advanced degree in Computer Science/ML.

Compensation: Not specified
City: Palo Alto
Country: United States

Full Job Description

Location: Palo Alto, CA, United States

You will join a platform team shaping how agentic systems are built, evaluated, and deployed at scale. This is a deeply hands-on role where you will design core platform capabilities, write production-quality code, and partner across product and engineering to drive adoption. You will help turn advanced agent and generative AI techniques into reliable, reusable building blocks that teams can use to deliver measurable business outcomes.

As an Applied Artificial Intelligence and Machine Learning Director at JPMorganChase within the Agent Builder Platform team in Corporate Sector, you will build and evolve an Agent software development kit (SDK) and specialized agent capabilities for broad enterprise use. You will own key technical decisions, set practical engineering standards, and deliver critical components end-to-end. You will collaborate with partners across data, platform, and application teams to ensure solutions are scalable, secure, and maintainable.

Job responsibilities

Architect and implement core Agent SDK capabilities and reference implementations, with a strong emphasis on production-ready code

Build specialized agents and reusable agent components, improving reliability, observability, and evaluation quality over time

Translate emerging agentic and generative AI techniques into scalable platform features that teams can adopt with minimal friction

Design and implement evaluation approaches for agent behavior, including quality, robustness, latency, and cost trade-offs

Develop and optimize model-serving and workflow patterns for agentic systems, including retrieval-augmented generation and tool-using agents

Partner with product and engineering stakeholders to align platform capabilities to clear success metrics and prioritized outcomes

Drive technical decisions by clarifying ambiguity, identifying trade-offs, and producing crisp recommendations and designs

Improve platform performance and efficiency through profiling, bottleneck analysis, and system-level optimization

Required qualifications, capabilities and skills

Formal training or certification on applied artificial intelligence and machine learning concepts and 10+ years applied experience

10+ years of hands-on experience building large-scale machine learning systems and platform services used by multiple teams

Strong software engineering skills, including the ability to own end-to-end delivery from design through implementation, testing, and operation

Extensive experience with machine learning frameworks such as PyTorch or TensorFlow

Hands-on experience with agentic and generative AI system design, including tool use, planning patterns, retrieval-augmented generation, and evaluation methods

Strong experience with cloud and Kubernetes ecosystems, including building and operating production workloads

Background in high-performance machine learning systems, including hardware acceleration considerations (for example, GPU optimization)

Proven ability to influence across teams without formal authority through technical leadership, clear communication, and strong execution

Preferred qualifications, capabilities and skills

Experience contributing to or optimizing open-source machine learning frameworks or platform tooling

Experience building Kubernetes deployment automation (for example, Helm) or extending Kubernetes for machine learning workloads (for example, operators)

Experience with JAX, scikit-learn, or additional machine learning ecosystem tools beyond primary frameworks

Advanced degree in Computer Science, Machine Learning, or a related field

Experience establishing engineering standards for responsible and reliable AI systems, including testing and measurement practices

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChases review of criminal conviction history, including pretrial diversions or program entries.

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Hands-on leader building agentic AI platform capabilities, from SDK design to production-grade systems.

Full Job Description