
at J.P. Morgan
Bulge Bracket Investment BanksPosted 6 days ago
No clicks
**AI in Operations Strategy and Transformation Office - Senior Associate** Lead strategic AI initiatives across Operations. Manage complex projects, foster collaborative relationships, and influence outcomes. Leverage advanced analytical skills and thought leadership to drive firmwide impact. 5+ years in strategy consulting or AI-focused roles required. Exceptional communication and problem-solving skills essential. Experience in financial services or AI/ML/RPA a plus.
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
Full Job Description
Location: New York, NY, United States
The AI in Operations program is a cross-firm initiative with the strategic goals of driving AI impact at scale across the Operations teams. This program consists of Domain Product teams owning expansion of common capabilities and of the Strategy and Transformation Office, driving the Scaling and Reimagination teams, executive reporting and strategic direction into new Domains and Capabilities. Working closely with AI teams across the firm, the program ensures efficient, thoughtful, innovative use of AI solutions across the Operations space. The newly formed Transformation Office functions as a strategic accelerator driving strategy and execution of AI initiatives, with a focus of leading and accelerating the implementation of the AI in Operations program and providing standardization and transparency into Operations AI use cases across the firm. Given the importance and scale of this transformation, as part of this role you will have the unique opportunity to work closely with our most senior leaders across the business.
As a Senior Associate Strategy Program Manager In the AI in Operations Strategy and Transformation Office, you will lead complex projects and programs to drive the AI in Operations program towards its strategic goals and impact AI and Operations teams across the firm. Your experience in program management of leading program offices and broad understanding of the AI space will enable you to develop strategic plans and ensure the program meets internal and external requirements. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.
Job Responsibilities:
Apply structured problem-solving and design thinking to address top strategic priorities
Develop innovative solutions to transform the business model and product offering
Develop an understanding of innovation in financial services and particularly emerging technologies (e.g., AI/LLM, ML, RPA) to help reimagine the future of D&PS
Prepare for and listen well in meetings; interject and participate in stakeholder interviews to gather baseline information and work with business partners to clarify / execute any follow-up requests
Support multiple project work streams
Establish strong working relationships with internal stakeholders and colleagues
Manage deadlines and timeframes, proactively escalating issues, as needed
Required qualifications, capabilities, and skills:
5+ years of experience with a premier strategy consulting firm or an internal strategy consulting / corporate strategy team, leading technology company or AI-related start-up
Demonstrated experience with consulting toolkit / broad range of analytical tools and problem-solving approaches
Strong client management and executive-level communication skills
Track record of demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
Bachelor's degree in Economics, Finance, Math, Engineering, or a related field
Preferred qualifications, capabilities, and skills:
Experience in financial services industry or AI-related field
MBA or an advanced business degree from a top-tier program
Drive strategic planning, program execution, executive reporting, and standardization of AI use cases




