at Invesco
Asset ManagementPosted 9 days ago
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**Sr. Analyst I, Infra CX at Invesco** Drive Infrastructure Customer Experience enhancements. Key responsibilities include: - CX journey mapping and optimization - Infrastructure data analysis using tools like Tableau and Power BI - Stakeholder management and project execution - Reporting on CX metrics and recommending improvements Required skills: - Proven experience in Customer Experience/Infrastructure roles - Strong data analysis skills, proficient in MS Excel - Knowledge of cxMap, cxMatrix, and cxStatic tools - SQL and Python proficiency a plus - Excellent communication and project management skills Bring your basic knowledge of infrastructure and customer experience to excel in this role. Join Invesco's global team, fostering personal growth and a hybrid work culture.
- Compensation
- Not specified
- City
- Not specified
- Country
- India
Currency: Not specified
Full Job Description
About Invesco
As one of the worlds leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
What's in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to:
- Competitive Compensation
- Flexible, Hybrid Work
- 30 days Annual Leave + Public Holidays
- Life Insurance
- Retirement Planning
- Group Personal Accident Insurance
- Medical Insurance for Employee and Family
- Annual Health Check-up
- 26 weeks Maternity Leave
- Paternal Leave
- Adoption Leave
- Near site Childcare Facility
- Employee Assistance Program
- Study Support
- Employee Stock Purchase Plan
- ESG Commitments and Goals
- Business Resource Groups
- Career Development Programs
- Mentoring Programs
- Invesco Cares
Job Description
Please use the template below to create a Job Posting for your Requisition. Review the Career Track / Level Criteria at the bottom of this template and ensure the job posting matches accordingly.
Your Team
[Department summary, 4-5 sentences max]
Your Role
[A brief description of the job and its purpose 4-5 sentences max]
You Will Be Responsible For:
[We recommend 8 bullet points or fewer. Managers discretion]
The Experience You Bring:
[We recommend 8 bullet points or fewer. Managers discretion]
**The information below comes from the Job Leveling Guide and is meant to assist you in writing the job description. Please delete once you have completed the job description.**
General Role Profile
Develops a basic understanding of theories, practices and procedures within a job family
Performs limited, narrowly defined assignments using existing procedures
Accountable for own contributions, regularly verifies that work quality and timeliness meet Teams objectives
Works under established parameters for daily work
Receives instruction, guidance and direction on new assignments
Entry level to a job family professional career progression
Knowledge
Requires basic knowledge and awareness of practices and methods within own job family
Business Acumen
Applies general knowledge of business developed through education or experience
Problem Solving
Works on narrowly defined assignments of limited scope and complexity
Initiative and independent judgment circumscribed by detailed instructions
Learns to use the concepts of the skill acquired through formal training or equivalent experience
Learns internal policies and procedures
Impact
Uses basic judgment
Has limited impact on quality, timeliness and effectiveness of the Team
Works within standardized procedures and practices to achieve objectives and meet deadlines
Defers most decisions to immediate supervisor or adheres to detailed instructions
Leadership
Typically, no supervisory responsibilities
Accountable for developing technical capabilities
Influence and Partnership
Exchanges straightforward information, asks questions and checks for understanding
Full Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
No
Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.
Grow Your Career with Us
Build the skills and experiences that help you thrive in a constantly evolving business environment. Our AI-enabled learning platform provides personalized learning opportunities based on your role and interests, while development programs and leadership training help support continuous career growth.
To know more about us:
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our D&I policy:
https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
Location: Hyderabad, Telangana
Time Type: Full time
